Sounded like an explosion in washer busted enter door and tub edg
Was washing a small load and the washer was in the spin cycle and it sounded like an explosion. We shut down the washer which was very noisey. The enter door was all broken up into pieces and the rim edge of the tub had gotten chewed up. The machine will not start in the spin cycle now and since there is so much damage I don't want to try and put water into the machine. Any idea what caused this problem?
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To pump out the excess tub water while failing to complete spin cycle; Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Pressing the Delicates key will lock the lid. Now press the Presoak keythe drain pump will turn on. Stop with off button or hit the Presoak key. This process is documented in the Service Manual.I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub. If I could ask you to do a little troubleshooting; It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct.When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle? With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete? If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise? With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction.The wash basket should spin CCW several rotations and coast down to a smooth stop dose it? I’m checking for Outer Tub increased bearing resistance…..Rich
Thanks for using FixYa. If your washer is a front load washer then check these things if it is making noise--
bellows is a rubber sleeve that seals the suspended outer tub to the stationary
cabinet front at the tub opening. Its purpose is to provide a water tight
opening into the tub that can be sealed by the cabinet door, yet allow
flexibility for the oscillation of the tub during the wash and spin cycles. Outer
outer tub assembly is supported by two suspension springs and stabilized by two
air shock assemblies. A cement counter weight is mounted to the front of the
outer tub by screws. A counterweight is molded into the rear half of the outer
tub. These counterweights prevent excessive oscillation of the entire suspended
assembly during an unbalanced spin cycle. Spin
spin basket is constructed of stainless steel. The circumference of the basket
is perforated to allow water to flow through it as it revolves. A heavy steel
shaft is pressed into the spin basket support which is then bolted to the
basket. The spin basket assembly is entirely supported by two ball bearings
pressed into the rear of the outer tub. A large drive pulley is mounted to the
free end of the shaft that extends through the rear of the outer tub. There are
three plastic vanes mounted to the spin basket to aid in the washing action
during the wash cycle. The rotation of the spin basket provides both the
washing action during the wash cycle, and water extraction during the spin
High pitch "jet engine" noise--A certain
amount of motor whine is normal during the spin cycle.
Rattling and clanking noise--
• Foreign objects such as coins or safety pins may be in
drum or pump. Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump.
• Belt buckles and metal fasteners are hitting wash drum. To
prevent unnecessary noise and damage to drum, fasten fasteners and turn items
Squealing sound or hot rubber odor-- Washer is
overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound— Heavy wash loads may produce a
thumping sound. This is usually normal. If sound continues, washer is probably
out of balance. Stop washer and redistribute wash load.
• Washer is not resting firmly on floor. Move washer so it
rests firmly on floor. Adjust leveling legs. NOTE: Some shaking of the washer
is normal without moving across the floor. See INSTALLATION INSTRUCTIONS for
• Shipping bolts and foam blocks have not been removed
during installation. See INSTALLATION INSTRUCTIONS for removing shipping bolts
and foam blocks.
• Wash load unevenly distributed in drum. Stop washer and
rearrange wash load.
Please do rate the solution and revert for further assistance.
d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine
It sounds like you have a leak somewhere around the door bellow. This is the rubber boot that seals the wash tub to the door frame. Pull the folds back and inspect around the entire perimeter of the rubber. You could have a small rip or tear somewhere. There are a series of small holes in the bottom of the bellow that are supposed to be there. This is the allow any standing water to drain back into the wash tub. If you cannot find any obvious signs of leaks, remove the lower panel under the door. This is accomplished by removing the screws under the bottom edge of the panel. With the screws removed, the panel will drop down, then off. Start the washer on a normal wash and watch for any leaks. If the door bellow leaks, the front counterweight (usually a concrete block) will begin to get wet and drip. This could also be an indication of the bellow clamp around the wash tub being loose. If the leak starts to pool under the washer and run out the front, this is usually an indication of a drain pump leak or drain line leak. Please inspect the washer with the panel removed and the washer on a load and post back and let me know. Go to my profile and use the "Ask Me" feature for a quicker response. I hope this helps you.
PS One other item. On the left hand side of the door bellow is the a dispenser tube that penetrates through the bellow and allows water to enter the wash tub. Sometimes the dispenser tube is not seated all the way into the rubber (should be seated past the flange) and it will dispense water behind the rubber instead of into the wash tub. Just something else to consider...
I have read that if the pump is not draining the tub completely, there is an interlock that prevents the high speed spin from engagin. I have had debris caught in my pump several times (kids!!) with similar issues. There is a trap on the line leading from the tub to the pump which is "supposed" to capture debris, but it doesn't work all that well. Check your pump.....
If your washer functions when the door is shut it cannot be a door problem. The likely thing here is you may have a drain problem....your drain oulet filter (or out pump) could be blocked. This requires cleaning; when the washer goes thru all the functions except spin it is most likely your drain is clogged. Aft u have cleaned the filter & pump check by a small spin. Before you attempt, wall socket off & keep bucket handy to collect water.