Question about SanDisk Sansa e200 MP3 Player

1 Answer

Wont Charge I just recently purchased my sansa, and I charged it once to full power. When I connect it to charge again, the lightning bolt next to the battery level wont show up and the batery level goes from 50% to about 75%. I cant tell if its charging or if there is a problem.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: Wont Charge

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My sansa when its connected to my computer comes on works syncs and everything so as i disconnect it from my computer it' s dead and wont turn on

Three possibilities;
1) You have a dead battery because the battery is no good.
2) You have a dead battery because your Sansa is no longer charging the battery.
3) You have a dead battery because you didn't leave your Sansa tethered long enough to charge it up.

When you have the Sansa c250 tethered to the computer, you should see a tiny yellow lightning bolt flashing, and a battery icon that shows the amount of charge on the battery.

If you see the lightning bolt, but the battery does not charge after being tethered to a working computer or charger for 24 hours, you may need a new battery. You can get one on Here's a link:

If you see the lightning bolt, and the battery charges after 24 hours, AND your player works when unplugged--Problem solved! You just need to let it charge for a longer time.

If you do not see the lightning bolt when the player is tethered, and the battery indicator shows "empty," It's likely that the internal plug to your Sansa c250 has broken. Your Sansa is no longer able to charge the battery.

If you happen to be an electrical engineer, or otherwise have a shop full of electronics equipment (including signal injector, volt-ohm meter, needle-tip soldering iron, and stereo magnifying goggles with work lamps) you may be able to fix it yourself. Otherwise, forget it-- your Sansa is dead.

If it's still under warranty, try to get it replaced. Failing that, it's time to get a new MP3 player.

Hope that helps! Please post a message to let others know what happened to your Sansa player.

Nov 22, 2011 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

My sansa fuze wont charge

Some USB ports cannot supply enough power to charge the Fuze. I had the same problem. I worked around it by getting a wall charger from RadioShack.

Mar 15, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa clip wont power up unless hooked up to usb

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

The Sansa
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
2. Connect the smaller end of the USB cable into the Sansa
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
NOTE: Some low-power USB ports may not be able to provide enough charge
power. Also note that the rechargeable batteries are not replaceable.

Feb 26, 2009 | SanDisk Sansa m200 SDMX3-512 MP3 Player

3 Answers

SanDisk, 2 GB Sansa mp3 player won't charge

You MAY have a power glich. In which case, hold the power/menu botton down for 20 seconds or more, then connect it to the computer.It's best if you use a USB input that's NOT part of a Multi-USB base, as those DO cause power gliches.

Oct 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa Doesnt Charge

You tried everything that could be done. There is an internal component that is defective that will not allow ANY battery to keep a charge. Find out from Sansa if you are still in warranty.

May 07, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250, will not charge...

when you unplug it try holding the power button for 20 seconds or more.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

Aug 07, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e200 MP3 Player Logo

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94039 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides