Well......it was working fine last week, but now for some reason the milk wont come through properly, it spits out water and air and big bubbles of milk...it usualy comes out realy smoothe and creamy but no milk comes out at all now, just spits of it.....i have tried pulling the milk filter bit apart and cleaning them all and putting it back together again but it made no difference....HELP my office is going mad without there coffee!!!
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First open it up and run it without any milk attached until just mostly steam is coming thru. Turn off - then drop the tube into a jug of milk which is locted below the outlet. If its steaming, the milk will be heated up ok - it may need flow adjusting - lift the thin 'plug' near the tube up and down to adjust flow. You can add to the froth by lifting the tube out of the milk for a moment then back in again a few times.
To clean the unit just run clean water tru as tho it was milk until it comes out totally clear (about 1/4 cup). For hygiene sake make sure the tube is wiped clean on the outside with a clean paper each and every time when finished.
You can flush your main coffee lines out by making out its doing a large preground coffee - but don't put any preground in.
Select preground - select large coffee and go. Pays also to remove the brew unit and wash in warm water once a week - saves coffee goo building up and causing it to stick.
try inserting the frother in hot water its probably block and for our water everytime you whant steam open vale boiler start to boil water let the water drip into the tray wait untill steam come out pierre
the saeco royal digital dosn't froth milk.... it produces steam, you are the one that froths the milk. is the machine still producing steam? if not you will need to have your steam boiler replaced. This should only be dune by a qualified repairer. If it is still producing steam but it is not as good as it use to be, descalling you machine may help.
OK, so this is a problem with your brew unit. The unit is not cycling correctly to tell the water to come through.
We had another problem like this just this week.
The wat we fixed it was 1) Give the Brew Unit a really good clean. 2)Make sure the Brew Unit can complete a cycle - manually rotate the brew unit components through a cycle 3) Lubricate the Brew Units moving parts if necessary using some Saeco or Other Food Grade Lubricant
Then try watch a complete coffee cycle by leaving the side door of your machine open, and tricking the micro switches into thinking the door is closed by engaging them with some card or something similar.
Yes- specially if you see "white scaling around it". If machine not regularly descaled, this can happen. For part and or customer support contact Saeco USA Inc. at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : firstname.lastname@example.org