a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Try pressing and HOLDING the power button for up to 15 seconds (or until
it powers up - whichever happens first). This is a "hard reset" and
should be done whenever the GPS stops acting as expected / locks up / won't turn on / etc..
1. FROM THE HOME PAGE TOUCH "WHERE TO" THEN IN THE NEXT PAGE TOUCH "FAVORITES"
2. IN FAVORITES SLECT THE PLACE YOU WISH TO EDIT, IN YOUR CASE YOUR HOME ADDRESS THEN TOUCH "EDIT"
3. MAKE THE APPROPRIATE CHANGES TO THE HOME ADDRESS AND SAVE.
BELOW IS A LINK TO YOUR USER GUIDE IN A PDF FILE FORMAT, THE INFORMATION ABOVE COMES FROM PAGE 15 OF THE GUIDE.
Turn on the GPS.
Click (tap) on the main screen.
You will be on Main menu 1of 2 now.
click on change preferences.
You will be on Preferences 1 of 6 now.
click on arrow.
You will be on Preferences 2 of 6 now.
Tap on manage favorites.
You will see your list of favorites.
Tap on the favorite you want to delete.
On the screen that opens tap delete.
On the confirmation screen, tap yes.
The screen will go back to your favorite screen.
You will now see that one favorite you selected is gone. Tap done.
There are two solutions to your problem. #1, It's possible your power cord is too close to the GPS Antenna on the back of your unit. Moving the cord away from the top of the unit should solve this problem... this is in cases where you get a "few" Satellites, but not enough to generate a "Valid" GPS Signal.
#2, The SD card and/or the Software is corrupted. In which case, you'll need to reinstall the software from backups. It's not uncommon for this to happen, as the unit typically sits in a blazing hot car interior. There is usually one file that causes a lot of troubles... and it typically gets corrupted when the unit is still "Navigating" to a route when the machine is turned off. That file is located in the Favorites Folder under User Data (DestinatorApps/Destinator/UserData/Favorites) The file within the Favorites Folder you need to get rid of is "FAVORITES.INI". The file isn't all that useful... the GPS unit will function without in and generate a new one after rebooting the unit. If you're worried about deleting it, you can always copy it onto your computer (I don't recommend putting it back in the GPS though).
The best way to prevent this problem in the future is to make sure to "Cancel" Navigation before turning your unit off. Good luck.
I'm not sure I understand the question. When you take the unit outside and turn it on, does it show you in Tampa, or Decatur? If it still shows you in Tampa check the satellite status in the tools menu, you may not be acquiring your current location.
If you're talking about the home location that is saved into your GPS as a waypoint, go into your favorite places list and delete the place named "home" then go to the location you want to save as your new home and press "where to" and then "home". Since there is no home saved, the GPS will ask if you want to save your current location as home. That should do it for you.
If the favorites do not show up, unfortunately they may be gone forever. Check the Recently Found and see if any are there, then re-save them. I don't know why it would lose the favorites to begin with, but once gone, they are usually gone. By the way, resetting can remove them also.