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Washer won't spin or agitate

Kenmore 110 20922 990 does not spin or agitate. It does drain. Motor is running and there is a squeaking sound from under the drum like something is turning or trying to turn.
I am a novice

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You have a bad motor coupling the way to get to it is unclip your pump from the motor then there is 2 screws on the motor through 2 more clamps take off them clamps then when you get your motor off there is your coupling the coupling is about 10 bucks

Posted on Dec 30, 2008


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Kenmore top load washer won't agitate, but will drain and spin

your dogs may be bad in the agitater.. if u open the lid and turn the agitater back and forth does it rachet or does it turn freely both ways?

Dec 13, 2012 | Kenmore Washing Machines

1 Answer

My roper top load washer model rtw4440vq fills with water but wont wash, spin or drain

see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.


Sep 30, 2012 | Roper Washing Machines

1 Answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...

The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines

Jan 13, 2011 | Kenmore Washing Machines

1 Answer

GE Washer Model WJRR4170E4WW squeaks while agitating

There are four suspension rods that the tub hangs on. When the washer is agitating the tub will rock back and forth and the rods will move back and froth as well. To fix this noise, lift up in each rod and put some lubricant in the cup that the rods fit into at the top of the washer.

Note that it is best if you use a lithium-based lubricant rather than silicone based lubricant.

For more on do-it-yourself appliance repair help visit

Sep 11, 2009 | GE WBSR3140DW Top Load Washer

3 Answers

Kenmore 70 series

Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.

May 15, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore Automatic washer -110.24862300

sounds like may be in clutch see if you can help the tub start spinning when trying in spin setting...if trying to turn or turns some and stops most likey clutch slipping

Sep 02, 2007 | Kenmore 22422 Top Load Washer

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