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Sam, If you are looking for a product key, even volume licensing, you will need to purchase the licensing. If you have already purchased the key but lost it and have it installed on a computer then you can recover it by using an application like Magic Jelly Bean. Otherwise it is into the abyss that is MS licensing.
The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:
SCANDALL-PRO APPLICATION ERROR:
Error Code: [SA01020E] No scanner is found. There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.
Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.
Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.
TWAIN DRIVER ERROR:
-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC. -The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]
-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.
-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.
For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.
Hi, If the scanner is not working, you can try to go to this site to check the information on how to reset the device. Here is the link that you can try.
Hello,
there are several ways to use the scanner: you can have an application
directly with scanner drivers implemented. Or you can install the
application DataWedge provided by the manufacturer.
The DataWedge application will activate the scanner and the decoded
barcode is sent as usual keypad input to the system. The application is
running in background, so you can have your favourite simple application
in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685
Hello,
there are several ways to use the scanner: you can have an application directly with scanner drivers implemented. You can also install the application DataWedge provided by the manufacturer. The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad inut to the system. The application is running in background, so you can have your favourite simple application in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685
Hello Glenn, to test the scanner I would suggest to download and install the Datawedge application. It is an desktop installation. As you will connect your MC55 to the Desktop per Active Sync the application will be installed also to your MC55. The DataWedge aplication will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, if you scan a barcode a pop-up window will come up. Or if another application is running it will send the input to the application.
Hello,
there are several ways to use the scanner: you can have an application directly with scanner drivers implemented. Or you can install the application DataWedge provided by the manufacturer.
The DataWedge application will activate the scanner and the decoded barcode is sent as usual keypad input to the system. The application is running in background, so you can have your favourite simple application in foreground and scan data directly.
To download the DataWedge application please go to support.symbol.com website and search for DataWedge, or use this direct link http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12685
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