Question about Brother MFC 9700 All-In-One Laser Printer

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MFC 9700 Drum replacement problem

Hi!
We replaced the drum and toner for our MFC 9700.
We keep getting the Replace Drum message even though we have already done so.

We can receive faxes but cannot send them as none of the buttons on the fax work!!!

What do we check???

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  • Anonymous Jan 04, 2009

    I have purchased more tna 10 toners and 6 cartridges in one year, until I gave up. I do not use it anymore.

  • drbailey Feb 12, 2009

    even when i change the drum it still has the message to change the drum.

  • Anonymous Mar 02, 2009

    I change the new drum but it still show the message I need to change the new drum. How do I reset this for new drum

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In the box with new drum is manual how to reset this, however, will not show solution for this particular model. So you ned:

1. Open cover (as to replace drum or toner). On display you will get "Cover Open"
2. Press right arrow under LCD display.
3. Press 1 (digit one) on keypad.
4. Close the cover

Done.

Posted on Mar 03, 2009

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I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

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268d863.jpg

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