Question about HP Photosmart 3310 Printer

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My hp 3310 wireless printer freezes and displays a blue screen (on the printer) with alpha numeric characters

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  • Anonymous Jan 06, 2009

    dear friend i have hp3310 all in one i can not get it to go wireless with my dad's laptop i have all the software on my desktop computer that in not wireless i need to know what do i have to do to get the printer to work with my father's laptop his is wireless do i have to add the software on his laptop my e mail is onestickman11@hotmail.com

  • Anonymous Mar 26, 2009

    The error code is 0xb80e15be

  • Anonymous Mar 13, 2014

    Alpha displaying Printer ER not allowing me to do anything else with the printer

  • Anonymous Mar 29, 2014

    WPA2 Passphrase contains characters other than letters and numerals. Don't know how to type them to connect wirelessly.
    Is OfficeJet 6500A+ WPA2 compatible?

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  • 731 Answers

Hi

Try resetting the printer

POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.


PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait untill the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait untill the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off dont worry release the button and Push the ON button.


FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

(Notes - resets will take a while)

Thanks
Riz

Posted on Jan 08, 2009

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