Question about Guillemot Hercules Deluxe Webcam

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Hercules Webcam not being recognized by USB

Hello,

I installed a Hercules Blog Webcam using the driver download from their website for Vista. The webcam initially worked but when I came back to use it the program said that there was no camera plugged in when in fact it was.

I unistalled and then reinstalled using a clean boot and it worked fine. When I changed the boot back to normal it stopped working. Any idea what might be conflicting with this?

It's just weird that it states that there is no camera plugged in when it is indeed plugged into the USB port (PS I have tried all 3 USB, and the cable is not the problem since it systematically works with a clean boot, but I can't run my computer all of the time with a clean boot).

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  • hassanafzal Jan 09, 2009

    hello yar send me softwere web cam.

  • xenbast Jan 19, 2009

    same here

  • edwardf2001 Apr 22, 2009

    I have the same problem with my Hercules Classic Link. The cam was functioning without problems for a month or so, a couple of days ago, after scheduled Windows-Update (the driver itself seemed to stay unchanged) it just stopped working with service program stating there is no camera connected. I tried to uninstall the cam and tried the whole procedure from the beginning. During the installation when asked to connect the cam now, I do; but nothing happens. The program setup process keeps staying, but I receive a message from Windows that an unknown device being plugged in and asks me install the driver. By the way, during the installation setup creates a folder named Drivers, but when I point my Windows to this folder and confirm with OK, I receive message “could not install as no suitable software was found”.

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 31, 2009

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Todo: Check USB port
Howto:
061027085005_16154.png Refit the USB cable into the port.
061027085005_16154.png Plug the webcam into another USB port.
061027085005_16154.png Use an external powered USB-Hub. Some USB ports on computers do not have enough power to feed USB devices (this mostly occurs with laptops).
061027085005_16154.png Try to install the webcam on another computer.
Todo: Update your computer
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USB driver update in
WindowsXP
061027085005_16154.png Click Start -> Control Panel -> System
061027085005_16154.png Click the tab Hardware and then click on Device manager
061027085005_16154.png Click at the bottom of the tree on the + sign before Universal Serial Bus controllers
061027085005_16154.png Select the first entry, right mouse click and click on Update driver...
060905164742_15580.png
061027085005_16154.png Follow the steps to update the USB driver
Windows2000
061027085005_16154.png Click Start -> Settings -> Control Panel -> System
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061027085005_16154.png Click on General USB Hub, right mouse click and click on Properties
060905165437_15581.png
061027085005_16154.png Click on the tab Driver and click on the button Update Driver.
061027085005_16154.png Follow the steps to update the USB driver
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061027085005_16154.png Cleanup the computer with for instance CCleaner (select Issues (1) and click Scan for Issues(2). Fix issues if necessary)
070410164716_18420.png

061027085005_16154.png Download and install the latest driver.

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