Loud irregular noise from printer during and after printing
It may be due to the half disc handle of the black toner cartridge banging against the front cover. the black toner does not appear to be feeding into the printer properly. It prints in light and dark waves as if it is out of ink, though my cartridge weighed 15 g more than an empty cartridge.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I think you should contact the manufacturer or vendor who sold you the cartridge. The standard warranty is 90 days. I believe that it will prove to be a bad toner/ drum (which are the same thing for this printer.)
Besides that you can do a "half-test". Stop the print job half way by opening a cover during the print process, before it is transfer to the paper and fused. Look at the drum or transfer belt and see whether the defect exists early in the print process.
There may also be a contact problem with the black toner. Check for bent metal on the toner, or chassis that should mate and conduct charge to the toner.
Whit Item, Inc.
1. check to make sure the laser scanner glass is clean (glass is located above the toner cartridge when you take it out. you might need to move a metal cover that covers the glass) 2. clean the transfer roller. (black spongy roller that sits just below the cartridge).
I found another posting stating that the culprit was the black toner cartridge. Sure enough I changed our black cartridge and the grinding noise has stopped. No wonder the grinding noise was not happening all the time only when the black cartridge got low. Thanks for the help!
noise is caused by the toner cartridge and paper is not going trough because there is a plastic milar clse to the feed roller that is bent,find it and push it towards the inside of printer (is a black or dark brown plastic mylar)
The black dust is toner. Be carful as it is carcenagenic (dont get it on your skin) you will need to dispose of the leaking toner cartridge and get a new one. also you will need to clean the printer very carfully to get rid of the spilt toner. A combination of spray duster and a toner hoover are the best way. do not use a normal hoover as you will kill it.
It is always possible that you have done serious damage to the printer using a non standard toner cartridge. I would recomend getting a qualified person to give the printer a good service.
Remove toner cartirdge and check gears on cart as well as all of the gears you can see inside the unit for any signs of wear. You may also need to remove the fuser assembly and perform the same task with the gears back there. MAKE SURE THE POWER HAS BEEN TURNED OFF AND THE PRINTER UNPLUGGED FOR AT LEAST 30 MINUTES BEFORE ATTEMPTING TO TOUCH THE FUSER. IT WILL BE HOT!!! Most frequently these kinds of noises from the printer are due to gears slipping. Sometimes simply reseating the fuser assembly or toner cartridge will fix it. If there appears to be excessive wear on any of the gears, you will need to replace them.
-Open the Front Cover.
-Remove the Toner Cartridge
-Remove the Drum Cartridge
-Next locate the black gear attached to the end of the Drum and turn it with your fingers.
-Check to see if the gear is locked, or difficult to turn. The gear will only turn in one direction.
-If the gear won't turn at all, or if it catches while you are turning it, or if you hear the same noise when you turn the gear that you heard when the machine was on, the Drum Cartridge is the cause and will need to be replaced.