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Use the software you have loaded but try operating in Compatibility Mode
Right click on the webcam icon on your desktop or the webcam file from 'All Programs' - select 'Properties' Select the 'Compatibility' tab Select 'Compatibility Mode' Use the dropbox to show the OS Click OK Restart your computer
To install the webcam properly you must first uninstall it from Control Panel->Add Remove Programs. Reboot the PC after disconnecting the webcam. Then reinstall the webcam drivers from the CD that came with it. Reboot the PC. Now connect the webcam and allow Windows to detect the webcam and load its drivers and give you a msg saying "The new HW has been installed and is ready for use". Now you must configure the IM. Here you must go to tools->Options ->Video and setup the webcam as default camera. Save the settings and start using the webcam for all purposes.
Go to Start->Control Panel->System->Hardware->Device Manager. Here locate your webcam, select it and delete it.
Now disconnect the webcam from the laptop.
Insert the Logitech CD and install the drivers afresh.
Connect the webcam and allow Windows to detect it and load its drivers. Windows will take a long time to do this.
Now configure the Instant manager to use this webcam as default camera.
And start using.
But before you do that start the webcam program to use this camera to check if it takes the video continuously. I do not see any problems now.
Trick with Logitech is to load drivers with the device disconnected.
Its not due to the laptop, the other person is viewing you on the internet (Yahoo/Msn etc) so the Video might get frozen sometimes or may be a lot many times depending on the bandwidth or the server load.
The voice is due to the microphone you are using, you can use microphone with noise reduction technology with some noise reduction utility.
You need to go to the manufactures site and download the VISTA
driver for the camera. Then follow the info below to install
Disconnect the Camera from the USB port and reinstall
the CD or Downloaded software program. When the program asks you
to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud