Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum

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Hight adjustor does not work...

I have looked at the plastic wheel hight adjustment and I can see that the wheels cannot receed up into the vacuum. For the life of me I can't see how it ever did. The wheels can pop out easy enough but when cliped back in they obviously don't have the full ability to receed low enough to allow the adjustment lever contact with them to adjust the height. I hope this expanation makes sense. If not off to the store I go.

Mike

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  • jshga1 Jan 10, 2009

    Vaccuum does not pick up like before - inspection shows the wheel height adjustment and I can see that the wheels cannot reach the vaccum. It must have worked, but like MIKE I can't figure out it out. Because the vaccum is not low enough there is no suction, nor evidence that the power brush is meeting the carpet!! This is very frustrating, and with all the plastic - there is nothing we can remove to exam or repair.

  • whitdakjd05 Jan 22, 2009

    I thought my height adjuster knob was broken and it is not. It acts like it snaps back in but when you raise upright it falls out. Is there a spring under there?

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I think we got this figured out . . . . the height adjustment doesn't work when the vacuum is UPRIGHT, but when you disengage and lower the handle the plastic that is blocking the wheels from receding will rotate and then it can receive the plastic on the "top" of the wheel assembly. Try it and I think you will find that it works. I thought it was the wheels that were keeping the vacuum from working well, but that's not the case. Still don't know why it's gone to heck in 9 months.

Posted on Mar 21, 2009

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The height adjuster won't work if the cleaner is put in the upright position or if the handle is locked upwards. Check under neath = where the beater bar is you'll see the main hinge where the wheels come down - sometimes they need a clean if anything is clogged behind - or the screw could be loose which keeps the adjuster dial to the plastic hood. Check that the wheels are moving when you move the dial around (with the handle and bin to the floor).

Posted on Jan 02, 2009

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