Question about Brother HL 2140 Laser Printer

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Paper jam This is the fourth time in a month, and the eighth time in four months since someone bought this from me. I do not have a warranty from the store. I would like to return it to brother. I had a brother before this and only rarely had problems. I would love to hear from you. -Beth ps do you have brother's phone number for help fixing it?

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Just change the drum i hope the problem will solve.

Posted on Feb 03, 2009

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I have only used this printer maybe 12 times in the 6 months we have had it. now it keeps saying out of paper, but it has paper. it goes through the motions of grabbing it, but doesnt pick the paper up


Most printers come with a TWELVE MONTH warranty. So, your SIX MONTH old printer is still protected by the warranty. EXERCISE the warranty to get it repaired, at minimal cost to you.

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Try disconnecting for a while and see if it resets.

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MP490 paper jam problem. No paper jammed or even in the printer. What can a person do? I've only had it 4 months and haven't used it much. No receipt.I'm losing faith in Canon. I got this one because my...


First:  try a new **** of paper, if that works; it means your paper got damp, or old and stuck together.  Try fanning the stack of paper with your thumb on the edge, like a deck of cards.  If that works, this is why: The most common reason for paper feed issues is Humidity; when paper gets wet or hangs from the tray for weeks or months at a time, they tend to pick up the moisture in their environment...

 

If that doesn't work and its only four months old: you're very fortunate in that you can still send it in for warranty repair by going to the Manufacturer's website, if purchased in the USA:go to:

 

http://usa.canon.com/cusa/consumer?pageKeyCode=repairLanding

 

If not, try typing canon warranty repair, into your search engine.

 

I recommend using the phone number instead of the web site because most Customer Service representatives have the authority to email a free shipping label,  Make sure to ask as some companies will not offer unless you do.  Ask for a pre-paid, shipping label along with an RMA (Return Merchandise Authorization), they may say no on the pre-paid label but you won't know, for sure, unless you ask.

 

Make sure to keep your paper in a cool, dry, place, after you get your printer repaired or replaced :)

 

Note  Most common reason for paper feed issues is HUMIDITY, when paper gets wet or hangs from the tray for week/months at a time, they tend to pick up the moisture in their environment...

 

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hi, sorry for the inconvinience youre having on this printer, but obviously, the printers rollers aren't good, there is a hardware issue on this part and you would need to go to a service center if they can replace the rolllers or better yet call epson to ask for the warranty option, if you bought it w/in 1 yr. they should replace it w/another unit, same model, txn

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Paper jam error light on kodak esp 5


  1. Remove the paper tray.
  2. Disconnect the power cord, wait 5 seconds, then reconnect the power cord.
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  3. Replace the paper tray.
  4. Press the Print button on the printer to resume printing.

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This unit does not require the proof of purchase until 3/2009, so if you take it to a service center and tell them that you bought it about 8 months ago, but can not find the receipt, they are suppose to take your word for it and repair it under the warranty. However if you sent in the warranty card with the serial number they may have it on file, however the service center can not access that info unless they go through tech support in Va. Most do not.
I hope this helps you out, and lets you keep your hair in your head. :-)

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Go inside the unit, the jam is most likely to be a very small torn shred of paper, near the carriage roller or similar. Us ea torch if the room is not bright enough, this helps fing it.

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