Question about Logitech QuickCam Pro 5000 Webcam

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Usb extention lead doesn't work with webcam

Hi I have a logitech 5000 webcam which works fine plugged into the usb port of my pc. However when I plug in an extenion cable and then my web cam I get an error message saying that the computer doesn't recognise the device. Previously to this I had a logitech 4000 which worked fine with the same usb extention cable. Any advice? Thanks

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  • getsureshed Dec 23, 2007

    I too have the same problem.Tried all of your solutions but didnt work out... wat shall i do now.... very urgent...

  • Anonymous Dec 20, 2008

    I have the same problem, but my camera is not Logitech. It's Maximo Concepts.. My web cam works when plugged directly to the USB and it doesn't when plugged into the USB extension. I have already tried to reinstall the camera together w the extension and that isn't working either...I'll be so happy if someone could help me... Thanks in advance!

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So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam. Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.

Posted on Apr 30, 2007

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1 Answer

There are 3 unused usb ports on my hardrive, but when instructed to plug in my logitech webcam nothing happens


Check the drivers in Device manager to see if everything is in order. As USBs are plug and play they mainly depend on the firmware being up-to-date, so it may be worth your while looking at logitechs site and checking out your webcams driver. It is also worth trying the camera on another computer and try another USB device on your own. This will eliminate general issues with the webcam and your usb ports.

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I have the same WebCam and am experiencing the same problem.


I suspect that the voltage drop across the lead is enough to prevent the webcam from working.
Post the question on the logitech forum
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http://forums.logitech.com/logitech/?category.id=webcam_video

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in the logitech's webcam cd, you'll see a chapter with only USB DRIVERS. if not, you can find them in www.driverguide.com.
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Hi .
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have you tried plugging the webcaminto a different computer tomake sure the camsnot broken?

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