Question about Samsung (LTR268W) Television

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New lcd tv with a crack like mark on the bottom of the screen

We just bought a tv today and cant get a picture to come up on it. there is a crack like mark on the bottom left hand side of the screen and the sound is ok but cant get a picture at all.

is it faulty or can we retune it some way. we have tried everything we can think of.

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Hello. If the panel is cracked (the glass of the LCD), the by all means, return it as soon as possible. I've seen quite a few LCD's with cracked panels, and they all came from shipping from the factory.

The easiest way to tell is if you can see it when the television is off. If you can, it is in the panel itself. Sometimes you have to look with a flashlight to tell, but it should be present.

Posted on Dec 29, 2008

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