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Re: new lcd tv with a crack like mark on the bottom of...
Hello. If the panel is cracked (the glass of the LCD), the by all means, return it as soon as possible. I've seen quite a few LCD's with cracked panels, and they all came from shipping from the factory.
The easiest way to tell is if you can see it when the television is off. If you can, it is in the panel itself. Sometimes you have to look with a flashlight to tell, but it should be present.
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It's the same old story with LCD screens. If it is damaged or cracked a repair will cost you the same or more than a new TV to have an LCD panel replaced. The only answer is to buy a new set!
SORRY! That's how it is! (:-(
The front glass is just a protector for the LCD screen. If your TV turns on and the picture looks ok (may be a little color variation around the crack if front glass is pushing on it, variation OK black Bad) If the picture looks within the range described then replace the glass. It is just a piece of standard glass and a pretty easy diy job. If the LCD screen is broken the repair will be more than the replacement cost. Sad fact US TV repairmen make a living wage while the workers that assembled you TV wouldn't be able to buy lunch here with what they made putting it together.
I don't have a listing for your model, but it is not unusual for the panel to cost more than a replacement set. As another example, the replacement tube (CRT) for a 27" Sony set can easily be $700. This was when these sets were being sold for $350!! Parts is where these companies rake in big profits. Don't blame the servicer for this one.
I had one broken a few months ago. I got a couple quotes.. it was about $200 less then a brand new one. I'd just buy a new one.
For the new TV I'd pickup a screen protector for it. My son threw a toy at my TV the other day and I nearly had a heart attack from the flashbacks. Thank God I picked up one of these a few weeks earlier. It stopped it. LCD screens really break easily as you know. http://www.tv-armor.com