Question about Toshiba Satellite M45-S355 Notebook

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My laptop dvd burner not working

I bought my laptop about 8months ago but it already stopped burning CDs. When ever I tried to burn one, I got a popup message saying "no data", while I insert a working music/video CD.

Wondering if it's something that I can just update some drivers so it will start working again.

thanks,

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  • sinnisint Dec 29, 2008

    thanks

    cenobite,

    yes, it's still under warranty. I may check with Toshiba if I can't restore it by uninstalling the drive in the device manager as you suggest.

  • sinnisint Dec 30, 2008

    Hey knotbeerdan,

    I run vista.

  • Dan rogers
    Dan rogers May 11, 2010

    sounds more like you need to replace your drive . What os are you running?

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  • 146 Answers

You can try uninstalling the drive in the device manager and letting windows reinstall the device. If that doesn't do it, try to boot from the drive with a Windows CD. If it does boot it is more than likely a Windows issue. If not then you may need to replace the drive. I am guessing it is still under warranty so call the manufacturer and check warranty status. If you do have to have it replaced I would suggest backing up your data as they don't guarantee your data will be safe and they may exchange your machine.

Cheers

Posted on Dec 29, 2008

  • Shayne Schecht Dec 31, 2008

    Does it boot from the drive with a Windows CD disk or another bootable CD? Did you test it? That is the best way to check it. If it doesn't boot from a CD or DVD then the drive is toast.
    Let me know how it works out.


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