Question about SanDisk Sansa Clip MP3 Player

1 Answer

SanDisk Sansa Clip when connected says writing.

When I connect to the computer it says it is writing. When I disconnect I can't get the clip to turn on. Any information would be helpful.

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  • Anonymous Jan 02, 2009

    exactly same problem

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  • Master
  • 8,596 Answers

Make sure the hold/lock switch is not engaged.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 23, 2009

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Related Questions:

1 Answer

Sansa clip on turn on


can u more specific? u mean how to turn on your sansa clip or your clip can't turn on?
if the first one:
u may can see the instructions.
if the second one:
SOLUTION 1 - Reset the player.

SOLUTION 2
- Make sure the player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.

Feb 25, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip will not turn off...still sasys connected after disconnecting from computer


You should update new firmware; Search "Forum Sandisk", at in there and find out the new firmware.

Feb 01, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

The PC will no longer recognize it. I've tried downloading the driver from the sansa website and manually attempting to fix it will no vail


Hello,

Support for the Sansa Clip support information is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/4303/kw/clip/r_id/101834

Correct link for updating the Clip's firmware:
http://kb.sandisk.com/app/answers/detail/a_id/300/related/1


When MANUALLY installing firmware:
Check the version of your player to have the matching firmware download for the player, as described in the updating firmware link.

Going to the Sandisk forum site for the Clip firmware download:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=15109
Note: read the instructions how to perform the firmware update.
1. Choose the correct version for the player.
2. Connection mode in Windows should be automatic, when not recognized in Windows or with MAC and Linux use MSC mode ***** .
3. Extract the zip file on the computer first.
4. Next put the unzipped file on the player in the root directory.
5. Disconnect the player.
6. Restart the player: the firmware update should restart now.

*****Note:
Switching to MSC mode for Sansa Clip:

Method 1: through the menu
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
Method 2: forcing, using the buttons / switches
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.

Need more help ? Just post a comment.

Dec 14, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa sandisk 2gig clip keeps saying "connected, writing, then disconnecting how do i make it stay connected?


You're Firmware may be messed up. Go to, or download, the Sansa Updater and download the latest Firmware. Then try it.

Apr 06, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

SanDisk Sansa Clip 4GB MP3 Player


go to control panel and click on portable media devices note:will not work on windows xp even if you downgrade to classic using a disk

Feb 07, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa 2gb clip


While the player is connected to the computer, you will not be able to go through the menu, play music, etc. Only after you have disconnected it from the PC will it work.

-Tha Mp3 Doctor

Dec 29, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip not coming on


try turning it o while its on the computer

May 30, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 2g breakdown


Get the firmware update from Sansa's website, and then restart your computer.
http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 15, 2008 | SanDisk Sansa Clip MP3 Player

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