Question about Nortel 2002 IP Phone

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I have a Nortel 350 phone, and upon returning after the Christmas break, the display shows "Check phone cord". I've unplugged and replugged every cord I can find, and I still have the message and no dial tone. I've been unable to receive business calls all day - help!

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I have this exact same problem...!! This just happened a few days ago - did you figure out what the problem was by chance...???

Posted on Jan 13, 2010

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1120e phones keep rebooting


The phone's configuration is likely corrupt and it will need to be reset to factory defaults and reprogrammed.

To stop the reboot cycle, try this:

- Connect the phone to POE (Power Over Ethernet) injector, but do not plug in a data cable into the injector.

- When the message "Cable Unplugged" appears on the screen, connect a data cable to the POE injector.

The phone should return to an online state.

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I have a nortel 1120e but I have a problem. When I make a call I can not hear the other person but they can hear me my. How can I fix it?


I'm not familiar with this particular phone, but our Nortel system phones sometime act up. The trouble is almost always the cord or handset, especially if the phone is wall-mounted and the handset has taken a dive or two to the floor. On rare occasions we've had a phone go bad, but not often.

Try another cord first, then swap handsets with another phone if you can. That will probably solve the trouble.

Oct 22, 2010 | Nortel 1120E

1 Answer

Display has the wrong date and time. How do I change the date and time on the T7208?


well you can go to the nortel site where they have an online service where customers can register and get the help needed here is the link http://support.nortel.com/go/main.jsp?cscat=SELFSERVICE

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1 Answer

I am considering buying a Nortel T7208 2 Line phone for my home office. I have two separate lines, with two separate numbers. I need a phone that will allow me to plug both lines into the desk top unit. I...


Hi there...

OK, the Nortel T7208 set works only on a Nortel system.
It has only one line cord plugged into it, cause the telephone system can be programmed for more telephone lines and features from the system.

If you want just a home (analog) telephone service; look at Aastra/ Telematrix/ there are others - 2 line sets.

ONLY buy this Nortel set is you have a Norstar system. Otherwise the set will not work for you. It needs a system to run off.

Good luck in your search!

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You need to use an AC power supply on the base IP Phone 1140E for the backlight on the Expansion Module to work.

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1 Answer

Call Transfer


Hi there,
Depending on which type of phone you have;if you have one with a display you will see "Trans" on most Nortel phones with displays.It's only the M3902 which has a button either wriiten "Transfer" or dotted like a boomerang.
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hey i have the solution. push the function button, then pound, then 85. hopes this helps. i had the same problem and i worked for me

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