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Trouble recording on the DVR.

The DVR won't let us watch something on another channel while we are recording another program.

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  • Brian Fells
    Brian Fells May 11, 2010

    are u a cable customer or satellite customer

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Do you have a Dual tuner DVR? If so, verify that you have 2 cables from the dish plugged into the back, one into each tuner.

If thats not the problem, go into your settings and verify that you do not have one tuner disabled. If both tuners are enabled, check the signal strength. If its good on both tuners and resetting the receiver doesn't fix it, its probably time to call DTV to discuss a new receiver.

Posted on Mar 24, 2009

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1 Answer

Why does my R15-100 DVR Plus not record 2 programs at same time. What can I do to fix it?


When we had the R15 (we have since upgraded) we could record two channels at once with no trouble. You have to have two satellite connections in the back (since it uses a separate tuner for each channel) and you cannot watch a third channel while recording two others - if you're going to watch, you have to watch one of the two shows you're recording.

May 16, 2014 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

Cm7000pal dvr stuck in wizard on continue in searching for channels seams to load on hdd then goes to continue


I have 3 of these 7000pals and 2 have done a similar thing, one of them did it twice. After the Loading Channel Master screen hangs for a time, they would restart. Then the same cycle would keep repeating. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed that twice it happened on the hour just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

The steps below fixed all three instances of this failure.

To unlock the Channel Master CM7000PAL DVR:

1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

2. let it go thru it's normal bootup, tv guide search, etc.

3. When you are able to, hit MENU and then go up to TIMERS. Delete all of the record timers. Unplug it, reconnect the antenna, and plug it back in.

4. After a now a proper bootup, re-program you timers and you will be good to go.

5. And the best thing is, all of your pre-recorded shows will still be there on the hard drive.

I would suggest that you do a yearly "TIMER CLEAN" to avoid this trouble in the future.

Jan 22, 2014 | Channel Master CM7000PAL HD DVR

1 Answer

Reboots then shuts down again


To unlock the Channel Master CM7000PAL DVR:

1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

2. let it go thru it's normal bootup, tv guide search, etc.

3. When you are able to, hit MENU and then go up to TIMERS. Delete all of the record timers. Unplug it, reconnect the antenna, and plug it back in.

4. After a now a proper bootup, re-program you timers and you will be good to go.

5. And the best thing is, all of your pre-recorded shows will still be there on the hard drive.


I have 3 of these 7000pals and 2 have done this same thing, one of them did it twice. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed twice it happened "on the hour" just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

I would suggest that you do a yearly "TIMER CLEAN" to avoid this trouble in the future.

Oct 07, 2013 | Channel Master CM7000PAL HD DVR

1 Answer

The channel master locked up so I unplugged it. Now, when I plug it back in it just sits and says loading Chanel master tv but does not load. What should I do?


I have 3 of these 7000pals and 2 have done a similar thing, one of them did it twice. After the loading channel Master screen hangs for a time, they would restart. Then the same cycle would keep repeating. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed twice it happened on the hour just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

The steps below fixed all three instances of this failure.

To unlock the Channel Master CM7000PAL DVR:

1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

2. let it go thru it's normal bootup, tv guide search, etc.

3. When you are able to, hit MENU and then go up to TIMERS. Delete all of the record timers. Unplug it, reconnect the antenna, and plug it back in.

4. After a now a proper bootup, re-program you timers and you will be good to go.

5. And the best thing is, all of your pre-recorded shows will still be there on the hard drive.


I would suggest that you do a yearly "TIMER CLEAN" to avoid this trouble in the future.

Sep 22, 2013 | Channel Master CM7000PAL HD DVR

1 Answer

CM7000 DVR keeps turning off and resetting when I try to enter My Recordings.


I have 3 of these 7000pals and 2 have done a similar thing, one of them did it twice. After the loading channel Master screen hangs for a time, they would restart. Then the same cycle would keep repeating. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed twice it happened on the hour just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

The steps below fixed all three instances of this failure.

To unlock the Channel Master CM7000PAL DVR:

1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

2. let it go thru it's normal bootup, tv guide search, etc.

3. When you are able to, hit MENU and then go up to TIMERS. Delete all of the record timers. Unplug it, reconnect the antenna, and plug it back in.

4. After a now a proper bootup, re-program you timers and you will be good to go.

5. And the best thing is, all of your pre-recorded shows will still be there on the hard drive.


I would suggest that you do a yearly "TIMER CLEAN" to avoid this trouble in the future.

Feb 09, 2013 | Channel Master CM7000PAL

1 Answer

We just dvrs hooked up a few weeks ago.when I am recording somthing down and my daughter goes upstairs to watch her tv and tries to change her channel to watch somthing a message comes up on the tv that...


Hi, poog_23350, I caught your post! How a Duo DVR receiver works is that the TV you have it set to record on will not allow you to change the channel while the recording is in progress. The other TV, that isn't recording anything, can be used freely to flip through channels.

In this case, it's TV2, the one upstairs in your daughter's room, that's currently set to record on while the downstairs TV is free to use. This can be adjusted by pulling up the Main Menu with the Menu button on the remote, selecting option 8, then option 5, and changing the TV1/TV2 setting there on the Record Plus screen.

If you'd like a receiver capable of allowing channel changing while recording a program, our VIP 612 receiver is a Solo receiver that acts like a Duo. What this means is that it has one TV output and two tuners. Along with being able to change channels while a recording is in progress with this type of receiver, you can also record two programs on two different channels simultaneously.

Hope that helps!

Aug 29, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Cant record two programmes at once


Well no matter the DVR, you should be able to record 2 programs at once...but you CANNOT watch a 3rd live while they are recording...also, if your DVR is hooked up to more than one tv and someone is watching something else in the other room, it will not record 2 at once, either. You can watch RECORDED programming while 2 others are recording, but not live tv.
You might want to check how many "inputs" your DVR has...most have 2 which allows the double recording...if you have an older DVR maybe you only can do one at a time. On my DISH box, they call these "TV1" and "TV2".

Hope this helps.

May 14, 2011 | TV Receivers & DVRs

1 Answer

Direct TV DVR Recording Problem


call tech support & ask them to hit your box to reset it, in the meanwhile unplug it for 15 seconds

Apr 22, 2008 | Directv (R10) DTV Receiver / 70-Hours...

1 Answer

Direct TV DVR "skipping" like a dvd


You have an internal hard drive error. You will need a new box.

Jan 22, 2008 | Directv Plus DVR DTV Receiver / 100-Hours...

1 Answer

Tivo and direct tv


No, unfortunately there is not. That tivo only has 1 tuner, so you can only record or watch 1 live program. You can however watch a pre-recorded program while recording a live program. If you have directv, you can step up and get their hr20 dvr. It's not a tivo by any means, but it has 2 tuners so you can record 2 things at once and watch a pre-recorded show. It takes a little while to get used to the interface, but once you get the hang of it, it's pretty straightforward.

You can also get an older DVR w/ tivo (hr10) however, it will not get ANY of the new MPEG4 High Def channels that are out there.

If you have an hdtv, then you really should grab an hr20, give directv customer retention a call and ask what they can do for you. You'll need a new slimline dish and they'll come out install it and everything you need for watching off the new satellites and enjoying the new mpeg4 hd channels (the old hd channels are in mpeg2).

Good luck.

Dec 12, 2007 | Tivo Series 2 80-Hours Video Recorder

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