Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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The fridge and freezer will not get cold, the fan is running

The fan is running constantly and the compressor is hot to touch, but it is not getting cold

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  • JBTKA Jan 03, 2009

    jENN-AIR SIDE-BY7 SIDE WITH IN-DOOR-ICE DISPENING SYSTEM

  • Anonymous Feb 14, 2009

    Freezer not getting cold.

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  • 237 Answers

Ohhh that's sounding bad. Basically if the "gas", "freon", "refrigerant" whatever folks want to call it these days leaked out the system then the unit will run forever trying to satisfy the thermostat setting... but never getting there. It is most likely you have a "sealed system failure". Usually these are warrantied for 7 years so check your paperwork. You could look around the lower tubing area for an oily type substance... that is the oil in the system and if the gas leaks out the oil will too.

In a nutshell, the unit is dead without freon gas medium to circulate around.

Posted on Dec 30, 2008

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