Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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Scroll Ball doesn't click

The scroll ball doesn't click, but it still scrolls. Because of that i can not use any functions and can not check text messages.

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  • bubba2155 Mar 25, 2009

    doesn't click but it scrolls and i cant check my messages or click on anything.

  • Anonymous Apr 09, 2009

    The ball in my blackberry just quit working....any solutions?

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  • 146 Answers

The ball died. If the phone is still under warranty, you need to get it replaced at ATT. The trackball on Blackberrys do go bad from time to time just as they do on Sidekicks and various other phones with a clickball.

Sorry.

Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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Tip

UNDERSTANDING THE BLACKBERRY CURVE 8330


THESE ARE THE MOST COMMON QUESTIONS I HAVE BEEN ASKED IF YOU HAVE ANYMORE I WOULD BE GLAD TO TRY AND HELP:

ADDING CONTACTS TO YOUR BLACKBERRY:

1. TYPE THE NUMBER IN

2. PUSH THE BLACKBERRY SYMBOL TO (THE LEFT OF THE BALL)

3. SCROLL DOWN TO ADD TO ADDRESS BOOK

4. ADD A NAME, CLICK THE BALL AND SAVE THERE YOU HAVE ADDED A NEW CONTACT.

CHANGING THE PROFILE SETTING:

1. SELECT THE SPEAKER IN THE UPPER RIGHT HAND CORNER OF THE MAIN SCREEN

2. SCROLL ALL THE WAY TO THE BOTTOM TO ADVANCED

3. CLICK THE PROFILE YOU WOULD LIKE TO CHANGE (LOUD, VIBRATE, QUIET, NORMAL, PHONE ONLY, OR OFF

4. SELECT WHICH CATEGORY YOU WOULD LIKE TO SWITCH (EX: CALENDER, MMS, SMS, PHONE, TASKS ETC.)

5. CLICK THAT CATEGORY AND CHANGE IT TO YOUR PREFERENCE

COMPOSING A MMS OR SMS TO A PERSON NOT IN YOUR CONTACTS:

1. CLICK ON THE SMS & MMS ICON (MESSAGES SHOULD OPEN)

2. SCROLL UP TO THE DATE

3. PRESS THE BLACKBERRY SYMBOL ( LEFT OF THE BALL )

4. CHOOSE THE COMPOSE SMS TEXT OR COMPOSE MMS WHICHEVER YOU WANT TO DO

5. SCROLL UP TO THE [USE ONCE]

6. CHOOSE WHICH TYPE OF ADDRESS (PHONE OR EMAIL)

7. PUT THE NUMBER OR THE EMAIL IN (WHICH EVER YOU CHOOSE)

8. PUSH THE BALL AND PRESS CONTINUE IN THE MENU OPTIONS

9. COMPOSE YOUR MESSAGE, PUSH THE BALL AGAIN AND PRESS SEND















on Aug 18, 2010 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

The ball on the blackberry tour smartphone want scroll at all


Hi, your trackball is probably just dirty from use. You can try spraying compressed air into the gaps around the ball and see if that makes a difference. If it still won't scroll (or scroll well) you can gently pry the ball up a little bit with a pocket knife or small screwdriver and spray air underneath it. That should get it moving again!

Dec 20, 2010 | RIM BlackBerry 8800

1 Answer

The scroll button does not work: it scrolls up, but won't scroll down.


this is very common with these and something I have found myself. The ways to try and clean are to turn the mouse upside down and while it is clicked in, rub in the mouse ball in all directions and you should feel some dirt dislodge.

Alternatively you can wet a lint free cloth and do the same action. There are usually mixed results for this but at the momment this is the only way to at least try and fix it.

Usually rubbing the scroll ball upside down allows the dirt to fall out.

Good luck

(as an alternative small way around this, space bar does scroll down in macs but I know this is not ideal, but what I am stuck with at the mo!!)

Nov 29, 2009 | Apple Mouse

1 Answer

My blackberry Curve will scroll but not select


try cleaning it...

you can easily take out the scroll ball with a thumbtack or paper clip, just slide it under the silver metal surrounding it and GENTLY lift up..

when you get underneath clean the ball and the underside motherboard with a dry cloth... replace the ball and see if this works

if not , you will need your phone replaced.. also, you will be able to see if there is water damage by doing this, as there is an indicator under this scroll ball that will show up pink if there is water damage (which may be the reason that you are having this problem)

this happens frequently though, that the scroll ball functions stop working as a result of the oils on your skin

Oct 27, 2009 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

How do I set a ringtone for text messages on BB Curve 8310


go to your ring profile, scroll down to advanced options, click on profile you want to update, usallt the one that says active next to it. This should open up and have a list of options, phone, email, messenger, etc. scroll down to sms text and click the track ball. now pick and choose which ring tone you want, however many vibrates, and rings etc. once you are done, click the back button and save the changes.

Jul 30, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

How do i delete several text messages at a time from my curve


If you have a section of say 10 texts or emails that you want to delete, get the first one highlighted them press and hold the aA button (bottom left) and scroll up or down to the end of the group you want to delete. Then press the Del key and confirm.

Jul 07, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Scroll ball does not (work/zoom in & out)while in camera mode


It may be a software issue that can be resolved by reinstalling the device operating system.

As long as you are at it, what operating system is on your bb? Click Options, about to check. Go to the blackberry website and check if there are updates to the operating system on your device. It might be worth updating your operating system. RIM addresses bugs with the new updates and they are free.

Jun 12, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Scroll Button does not work


Take the mouse off of the computer. Turn it upside down on a piece of clean printer paper, so that the scroll ball is touching the paper. Roll it around briskly on the paper. This will help clean off the scroll ball.

Mar 30, 2009 | Apple Mouse

2 Answers

Scroll ball not going going down


I had the same problem and checked at the Apple store and was told to rub the scrolling ball with a alcohol prep pad. works wonderful. May have to repeat as needed.

Feb 21, 2009 | Apple Mighty Mouse Wired

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