Question about BenQ Joybook 5100U Notebook

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Scroll not working

Have gateway laptop-scroll not working-control settings say it's working fine-any suggestions?

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Try going to the Gateway website and downloading updated drivers for your touchpad.

Posted on Dec 29, 2008

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Most modern laptops with touchpads offer vertical scrolling, horizontal scrolling or both. These features are located along the right-hand and bottom edges of the touchpad, respectively, and are activated when you swipe your finger along the touchpad edge. Scrolling functionality is nearly always enabled by default, but some users find the feature an annoyance and elect to turn it off. In most cases you can simply turn the feature back on using the Windows Control Panel.

Click the Windows Start button, select "Settings," and then click "Control Panel." Double-click the icon labeled "Mouse." Select the Touchpad properties tab. The labeling of this tab varies, depending on your computer manufacturer, operating system version and the device drivers installed on your machine. Common labels include "Touch Pad," "Device Settings" and "Dell Touchpad." If you do not see this option, you may not be able to turn on scrolling for your laptop; skip the remaining steps and refer to the "Warnings" section below. Click the "Settings" button within the Touchpad Properties menu and look for the section labeled "Scrolling Settings" or similar. Enable scrolling within this section and define other scroll settings, such as scroll zone width and scrolling speed. Click "OK" to confirm your changes, and then close the Control Panel windows opened in the previous steps. The scrollbar on your laptop is now enabled.
Scroll Is Not Working With Windows 7 b> Certain computer touchpads have a vertical section on the pad itself that is used to scroll through the page or program window that you are currently viewing on your computer. If the scroll functionality suddenly stops working but the actual touchpad is still fine, this means that the part of the software for the device that controls the ability to use the scroll has been disabled. You can enable it again in the Control Panel.
Click "Start." Click "Control Panel." Click "Mouse." Select the "Enable Scroll" option (or whatever similarly named option is available on your specific model of laptop computer). Click "Apply." The scroll bar on your touchpad will now work again.

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I have a scrolling bar on my laptop touchpad. gateway 7330gz. i recently had the OS upgraded and want to set the scrolling to work


Hello,

As you mentioned that you have updated OS, it is possible that the version of installed drivers for the touch pad are not compatible with the new OS.

I suggest you do is you go to the manufacturer's website and download the latest drivers. Most manufacturers offer an online support for the different drivers / software required by the computer.

This link is the direct link to download the latest drivers for your computer:Touchpad Driver

> Click on the link and download the drivers.
> Meanwhile go on Control Panel> Add / Remove Programs and uninstall Synaptics.
> Once the download is complete, launch the newly downloaded driver installation.
> After the installation is complete, restart your computer.

The touch pad should have now recovered all of its features.

Glad to help.

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Scroll on mouse pad may not be a "default" factory setting. Go to Control Panel and access Mouse Settings and look for this feature and activate it.

If this does not work then go to Gateway Website and look for SOFTWARE AND DRIVER DOWNLOADS ., Select your model and Operating System and look for MOUSE. Select Moust Driver Download and RUN and reinstall driver.

If both do not work than your mouse pad has to be replaced due to physical issue

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I guess that some settings with touch pad might have changed.

try accessing the touch pad controls in the control panel.
may be its called synaptics ....

lemme know if it works :)

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