Question about Philips 42PF9976 42 in. HDTV-Ready Plasma Television

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HDMI input damaged?

Because the Philips 42PF9976 42" plasma TV only comes with one HDMI input option, I was forced to switch cables from my HD cable box to my PS3 whenever I wanted to play my PS3. I believe that the switching of cables has bent the pins in the female end of the HDMI input slot. It started out as a seemingly loose connection issue, where a jiggling of the cable seemed to restore the connection. It is at the point now where no connection is established when I put the wires in. I recently purchased a splitter box that allosw two hdmi inputs to one [dont know the tech term for it] but I fear the damage is done and I still can't get a picture. I tried contacting the extended warranty company and they informed me that they are going to charge me $300 if they come to my home and determine that I caused the damage. Now I dont mind paying $300 to have it fixed but this is a fee for the service call alone and I am fairly certain that they will blame me for the problem. I called a private repair company and they gave me an estimate of $900. Any advice or opinions on how I could repair this myself or what to do? Thanks for taking the time to read through this.

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Re: HDMI input damaged?

This is a very common problem with the HDMI input. The cables seem to be very heavy and pull down on the input on the set, which doesn't have anything holding it down except the solder on the pins. I would not consider blaming any customer of negligence for this repair. When I do a service call for this problem, the charge of the repair is covered by the manufacture or the extended service company. If the service center are the people that told you that they would be charging you, then, contact the warranty company and get another servicer in your area to do the job. You should not be charged for this repair no matter how many times you changed the cable.

Posted on Apr 29, 2007

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When i go to hook up a hdmi cable to my philips flat screen it wont recognize that i have a hdmi plugged into it. so what could that be the tv? the hdmi works with my other tv though

This model has 4 HDMI inputs, do you get same problem in each HDMI input?
Did you checked HDMI input with any other video source like dvd player or PS3 etc instead of cable box?
Below are few helpful tips to connect HDMI input..
1. Ensure that your HDMI cable is certified.
2. Press SOURCE on the remote control to switch to another source and then switch back to the HDMI source.
3. Reset the accessory device and the TV.
• Turn on the TV
• Select the HDMI channel
• Turn on the accessory device
4. While the TV and the accessory device are powered on, unplug either end of the HDMI cable and then reinsert the cable.
Try above options and if tv still does not show picture of any video source through HDMI then it seems problem of HDMI processor located on main board, visual check is needed by qualified tech or call Philips if tv is under warranty.
Hope these info will help you.

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Best option is to switch from the HDMI to component input. This is an HDMI compatibility problem between your TV and cable box. You will still be HD but you won't have the blinking out issue. I hope this was of some assistance, best wishes.

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Your cable box maybe HD with a HDMI output, if it is then you need the lead to come out of the cable box into your tv's HDMI input using a HDMI lead. Then you switch your TV's source to the HDMI input and it then should be producing a HD quality picture, but to truly get the full HD experience you may want to subscripe to a HD channel or purchase a blueray player becasue most cable TV channels are upscaled to HD and the definition is not as good as on a blue ray disc or a true HD channel.

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Quick test of the plasma screen itself:

1) Turn on the TV
2) Try to bring up an on screen setup menu using the remote or buttons on the tv.
3) Does the menu appear? If so, the screen itself is ok.

If it doesn't come up you make have an issue with the screen itself. I am not sure it would be possible to set contrast and brightness settings such that the picture would completely disappear, but I suspect you should be seeing something on the screen just from having turned it on.

We also need to know more about what you have connected to the television. HD televisions typically have several inputs on them including HDMI, digital cable, VGA and component. Let's say for example you have PS3 connected via HDMI. You can tell the PS3 to send audio across the HDMI cable as well as video. You also have the option of running separate connections for your audio signal. It is the existence of these options that make it necessary to understand where and how you have things connected, very specifically.

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