Question about Philips 42PF9976 42 in. HDTV-Ready Plasma Television

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HDMI input damaged?

Because the Philips 42PF9976 42" plasma TV only comes with one HDMI input option, I was forced to switch cables from my HD cable box to my PS3 whenever I wanted to play my PS3. I believe that the switching of cables has bent the pins in the female end of the HDMI input slot. It started out as a seemingly loose connection issue, where a jiggling of the cable seemed to restore the connection. It is at the point now where no connection is established when I put the wires in. I recently purchased a splitter box that allosw two hdmi inputs to one [dont know the tech term for it] but I fear the damage is done and I still can't get a picture. I tried contacting the extended warranty company and they informed me that they are going to charge me $300 if they come to my home and determine that I caused the damage. Now I dont mind paying $300 to have it fixed but this is a fee for the service call alone and I am fairly certain that they will blame me for the problem. I called a private repair company and they gave me an estimate of $900. Any advice or opinions on how I could repair this myself or what to do? Thanks for taking the time to read through this.

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  • Anonymous Mar 12, 2014

    The picture is snowy on my Philips 42" plasma no matter what input I put it on cable/ps3/etc. can see image but its snowy and lined through out picture



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This is a very common problem with the HDMI input. The cables seem to be very heavy and pull down on the input on the set, which doesn't have anything holding it down except the solder on the pins. I would not consider blaming any customer of negligence for this repair. When I do a service call for this problem, the charge of the repair is covered by the manufacture or the extended service company. If the service center are the people that told you that they would be charging you, then, contact the warranty company and get another servicer in your area to do the job. You should not be charged for this repair no matter how many times you changed the cable.

Posted on Apr 29, 2007


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