Our power was cut off due to weather and the morning of the power outage the monitor worked fine. Once the power was restored I could not turn on the monitor. The power button does not light up at all. I've tried several different outlets, some that I have tested to be sure they worked before plugging in the monitor and I can not get any power to the monitor. Is this a simple (inexpensive repair) or do I need a whole new monitor? Thank you in advance for your time and help.
Hi you didnt say whether you tried changing the plug fuse,try that,if it still doesnt work then the power cut you had might have been a power spike in which case the monitor would be destroyed.Try testing the fuse in the plug first ..ok.
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Hello derick, Unfortunately power surges have been known to have some pretty nasty effects on your computer hardware. If you turn on your power (may have to toggle the power button behind your computer before pressing the button, worth trying in each position just in case) and your computer doesn't come on at all. This means that if none of your lights come on AND none of your fans come on, then your power supply may have blown out in the surge. If this is the case then you can't even begin to try and diagnose the rest of your PC to see if it's working. You need power to attempt diagnostics on your other components. Even if you replace the power supply, there is no guarantee that it was the only thing that was ruined by the surge. I hope this helps you out derick, and wish you better luck in the future :(
This seems to be issue with the Computer not the monitor. Check the monitor with different computer or you can check the monitor also. For this take out the monitor cable from the tower and turn on the monitor alone, if you get any message on the monitor screen it means that monitor is fine. Try this and let me know.
You're probably lucky that this happened now. You're most likely still covered under warranty. Contact Acer support and arrange a swap. If your pc works okay with another monitor there's no point in troubleshooting further. Get that monitor switched before the warranty runs out.
Plug the unit directly to the ac outlet if it is plug into a surge protector. See if it boots. Did you shut it down yesterday or was it left running? Any bad weather last night? You could try another computer memory and see it is the memory. Not sure what it could be at this point. What type of system is it? It could possibly be a bad power supply.
Start Programs Accessories System Tools System Restore
And go back to a date before this morning. This should take care of your problem most of the time.
Now when you say the monitor was black... do you mean because of the screen saver/power settings turned it black? Or did it go out on its own? If on its own, sounds like it might be overheating. See if it works once cold.