Question about Dell 966 All-In-One InkJet Printer

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When scanning in documents

Hello My problem is when I scan in a document to fax it the receiving end gets documents but with verticle lines on left side of document I can email you problem if that makes it easier to help me. Thanks for your time in advance

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  • kenbarnes711 Dec 30, 2008

    Leroyal,



    Thank you so much! That was the solution. Data doctors told me I should buy a new one before going to diagnosing the problem. Thanks man you saved me 300-600 dollars next beer is on me!

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Open up the document feeder and clean the small scanner glass.

Posted on Dec 29, 2008

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Posted on Jan 02, 2017

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1 Answer

How do I scan document to my pc


To scan using Windows Fax and Scan
  1. Place a document on the scanner, or, if the scanner has a document feeder, place one or more pages in the feeder. ...
  2. Click the Start button , click All Programs, and then click Windows Fax and Scan.
  3. To use Scan view, at the bottom of the left pane, click Scan
More Help:

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How to Scan Document in Windows 7

Use your computer to print scan and fax

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Scanned document has a black verticle narrow line 3 1/4 " from the left edgle all the way down the page


Hi walt_latimer,

If when you copy or fax something and it has a black line running down the page, it is often caused by a dust, dirt spot or mark on the glass where it is being scanned. The easiest way to resolve this is by cleaning the feeder glass that reads it with a clean cloth.

Hope it helps.

Thank you for using FixYa.

Apr 30, 2011 | Epson Office Equipment & Supplies

1 Answer

Verticle lines appear on document when scanning through document feeder. No verticle lines on document when it is scanned face down on the glass. How do I clean the document feeder?


There is a thin strip of glass next to the main platen glass, where documents fed through the feeder are scanned. You most likely have Wite-Out or some sort of debris stuck to the glass. You can probably wipe this residue off, but if you need to clean that strip of glass, use alcohol and a lint-free rag.

Oct 07, 2010 | Brother MFC-7420 Laser Printer

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Line down the scanned document on a HP LAser Jet 3050


If you are scanning using the Auto Document Feeder be sure to clean the glass where the documents get scanned. A small speck will cause a line down the page. On HP there is often a narrow strip of glass on the left side of the platen glass.

Apr 10, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I can receive faxes but when I send them they are illegible.


make sure glass is totally clean and pad is clean, also could be an issue with your scanner bulb

Feb 04, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

There are verticle lines when faxing, copying, and scanning.


This print defect can be caused by a foreign object or substance on the outside of the scanner assembly, usually located on the plastic cover that the paper passes over.

Feb 04, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

BLACK VERTICLE LINE IN FAXES SENT, NOT WHEN RECEIVED?


Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.

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2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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