Question about Dell E773C 17" CRT Monitor

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Menu screen keeps appearing

I've has this monitor for about three years and never had any issues. But in the past few days, the "menu screen" keeps popping up. I hit the exit button but it continues to pop back up. Its more a nuisance than anything and I'm wondering if anyone has any suggestions. Thanks

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Why is it Dangerous to open the monitor? I almost did it this morning! because I guessed it WAS a mechanical problem.

Posted on Oct 25, 2008

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Hello, My name is Richard; I work for Dell here in Round Rock, Texas. From what you describe, it sounds like the menu button is depressed in such a way that small movement activates its function. I could not suggest any real corrective options as this is most likely a mechanical issue with the button, and would require a technician to open the monitor and inspect that. I am not going to recommend you open the monitor case as it can be dangerous. I would suggest you call our tech support at 1-800-822-8965 ex. 726-8859, and find out if the monitor is still under warranty. Regards, Richard B Dell Online Community Outreach

Posted on May 08, 2007


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