Question about Sanyo Xacti DSC-S1 / VPC-S1 Digital Camera

1 Answer

System error I turned on my camera today the lens zoomed out but the screen then said system error and when i switch it of the lens does not go back. i can't take pictures or do anything.

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  • PYTTWINS Mar 24, 2008

    I HAVE A SANYO VPC-E760 N IM HAVING LENS TROUBLE WHEN I GO TO TURN THE CAMERA ON THE LENS CAME OUT N NEVER WENT BACK IN N WHEN I GO TO TAKE PICTURES IT SAYS ERROR 12 AND 25 I DONT KNOW WHAT TO DO ITS NIOT LETTING ME TAKE PICTURES PLEASE HELP ME THANKS

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Take the Battery[s] out and leave overnight. Re insert battery or if rechargeable, charge them up. Then to morrow reinsert- see what happens.

Posted on May 14, 2007

  • Arnold Madayag
    Arnold Madayag Feb 23, 2012

    Lens errors (system errors on Sanyo's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

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Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
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The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Listed Fix #4 might work for you. Place the camera on its back, and hold the shutter button down while powering on the camera.

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Not sure if this will help, since you have a different model. This is what worked for me, though.

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