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Change modem I want to chage my modem... when i change my cable modem i cant access the internet... i think it has something to do with ip address... since when it acquiring network address it says something like invalid ip address.... its dhcp... with the old modem (rca dcm 245), which i get access to internet, it gives me an ip address 10.x.x.x and with the new one (arris) the one that doesnt gives me access it has a 169.x.x.x.... maybe changing the ip address would help? or what can i do??? thanks in advance!!

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  • alejoser23 Dec 29, 2008

    already did all that... the isp doesnt really help:S:S... i want to do this without calling them... is there any way??

  • alejoser23 Dec 30, 2008

    Yes I undestand that... The reason im trying to change the cable modem it´s because im trying to put wireless in my home and i called linksys and they told me the my actual modem the rca dcm 45 works on class b and that it´s a router modem which is not compatible with the linksys router which works on class b.... The reason i dont want to call it´s becuase i want to be sure that changing the modem will really solve the wireless problem... and this arris modem someone lend it to me.... that´s why i´m trying to call the isp as my last resource, because then if thats theproblem i would buy my new modem and call them again??.... thank you very much, for trying to help me....

  • alejoser23 Dec 31, 2008

    thank you!! it´s a linksys wrt54g2...i called linksys and thats what they told me... but i wanna be sure before doing something else...

  • alejoser23 Dec 31, 2008

    Dman.. thank you so much.... that fixed the problem... that´s the last thing i waould had even imagine would solve my problem.... thank you so much...!!! Thank you so much!!! I´m actually right now in my laptop with wireless!!! thankss!!:):):):):):D:D:D:D:D:D:D... May God bless you this new year 2009 and his blessings in your life and family....

  • alejoser23 Jan 02, 2009

    Just one thing? what´s the problem wth the rca modem? why did i had to put one foot away from the router and that fixed the problem??

  • alejoser23 Jan 07, 2009

    :O... i see.... thanks....

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  • 27 Answers

Hello,

First, I would try resetting the modem by unplugging for 10 seconds or so and then plugging it back in. To be on the safe side, I would also reboot computer. AFter that, I would try to see if it picks up valid ip address. If it doesn't, you may need to call your cable internet provider and perhaps get the mac address of your modem in their system (if it's not already)

Dman

Posted on Dec 29, 2008

  • 2 more comments 
  • dmantek Dec 29, 2008

    Hello,

    I understand you want to do this without calling them. However, when you change from one modem to another, you usually have to setup or provision the new modem with your ISP. It wasn't clear whether you called to get it provisioned or whether you just called to get help with them. Even the Arris website says this about provisioning:





    "I just purchased a new ARRIS cable modem, what do I have to do to get my modem to work?


    Anytime you replace one cable modem with another, or hook one up for the first time, you need to contact your cable internet provider so that they can provision (set-up) your new modem to work on the cable network"



    Another thing you can check (if you haven't already) connecting directly to pc instead of a router and see what happens.

  • dmantek Dec 30, 2008

    I have done more research on this problem you are having and I don't think the problem is that the modem is not compatible with the router. Can you tell me what router model you have?

  • dmantek Dec 31, 2008

    Hello,



    This may sound dumb, but can you try something for me. Please make sure that the cable modem (rca dcm245) is about a foot away from the router. I did research and there is a known problem with shielding with this modem, so modem should not be too close to the router.

    Let me know what lights are on the router and if they are solid or flashing.

    Let me know what lights are on the modem.

    Problems are not always fixed instaneously so I appreciate hangin there with me. I would try working with the old modem first before getting a new one.



    Dman

  • dmantek Jan 07, 2009

    I am glad that solved the problem. The reason why the modem had to be about a foot away from router is for some wireless shielding problem. If it is too close, it would have some wireless interference or something like that.

    dman

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How to change ip address


Method 1:
To release and renew your IP address:


Step 1
Go to "Start > Run" and type "cmd" (without quotation marks), then select "OK"
#
Step 2


Type "ipconfig /release" (without quotation marks) and press "Enter"
#
Step 3


Once the prompt returns, type "ipconfig /renew" (without quotation marks), then hit "Enter,"
#
Step 4

Last, type "exit" (without quotation marks) then press "Enter" to close the window.


you have a new ip address.

Method 2
It's simple to change the Ip-address..You can reset the modem or switch for a minute and the switch on it..Check the ip-address at Ip-details.com if your ip address changed .It's Dynamic ip address ....You can change it many times by resetting the modem...Before changing check your previous ip ,so that you can know the difference.This is will not work if your ip address is a static ip address...Static ip will not change even if you reset the modem.


Method 3:
You can use proxy server or hide ip address software to change the ip address...But it's not legal to hide ip address always..It helps to hide your ip address from hackers..So whenever you need you can hide ip..Don't hide ip address always .. You can also display your ip from Canada using proxy,even if you are in USA.

Aug 27, 2013 | Internet & Communication Software

2 Answers

Hpow u change ip adres


Method 1:
To release and renew your IP address:


Step 1
Go to "Start > Run" and type "cmd" (without quotation marks), then select "OK"
#
Step 2


Type "ipconfig /release" (without quotation marks) and press "Enter"
#
Step 3


Once the prompt returns, type "ipconfig /renew" (without quotation marks), then hit "Enter,"
#
Step 4

Last, type "exit" (without quotation marks) then press "Enter" to close the window.


you have a new ip address.

Method 2
It's simple to change the Ip-address..You can reset the modem or switch for a minute and the switch on it..Check the ip-address at www.ip-details.com if your ip address changed .It's Dynamic ip address ....You can change it many times by resetting the modem...Before changing check your previous ip ,so that you can know the difference.This is will not work if your ip address is a static ip address...Static ip will not change even if you reset the modem.


Method 3:
You can use proxy server or hide ip address software to change the ip address...But it's not legal to hide ip address always.It helps to hide your ip address from hackers..So whenever you need you can hide ip..Don't hide ip address always.You can also display your ip from Canada using proxy,even if you are in USA.

Aug 07, 2013 | Internet & Communication Software

2 Answers

How to change ip address



You can change only dynamic ip address by resetting the modem or switch off modem and switch on again.You cannot change static ip address.Static ip will not change even if you reset the modem or router or switch off the modem and switch on it.To check Ip address you can visit the site Ip-Details.com

Aug 07, 2013 | Internet & Communication Software

1 Answer

WEBPAGE DOWNLOAD


There are many reasons that Internet Explorer could be encountering this issue. Some examples are connectivity to your ISP, a firewall blocking your connection, or your networking device not functioning properly. Here are some things that you can try:
Method 1: Run the Network Diagnostics tool in Internet Explorer
1. Start Internet Explorer, and then try to access the Web page that is displaying the error message.
2. On the page that displays an Internet Explorer error message, click the Diagnose Connection Problems link. The Network Diagnostics tool will run. When the tool has finished running, it will report one of the following results:
    • It was unable to find a problem.
    • It has detected a problem. Additionally, the tool will provide guidance about the next steps to take to troubleshoot the problem.
3. Click IP Address, and note the IP Address. You may need it for future troubleshooting.
4. Follow the steps in the Network Diagnostics tool to fix any connection problems.
5. Start Internet Explorer.
If you receive the same error message, go to the next method.
Method 2: Reset the modem or the router
1. Disconnect the cable that connects the computer to the modem.
2. Turn off the modem and the router.
Note: If the modem or the router does not have a power switch, disconnect the power to the modem or to the router.
3. Restart the computer.
4. After your computer has restarted, turn on the modem or the router, connect the cable from the computer to the modem or the router, and restart the computer.
5. Make sure that all network cables are securely connected.
6. Start Internet Explorer.
If you receive the same error message, go to the next method.
Method 3: Use the Delete Browsing History feature
If resetting the modem or the router did not resolve the problem, deleting your browsing history might help. Follow these steps to remove your temporary Internet files, history, and form data:
1. Start Internet Explorer.
2. Click the Safety button, and then click Delete Browsing History.
3. Select the check box next to each category of information you want to delete.
4. Select the Preserve Favorites website data check box if you do not want to delete the cookies and files associated with websites in your Favorites list.
5. Click Delete. (This could take awhile if you have a lot of files and history.)
6. Close Internet Explorer, start Internet Explorer again, and then try to access the Web page.
If you receive the same error message, go to the next method.
Method 4: Use the Internet Explorer (No Add-ons) mode
1. To do this, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Internet Explorer (No Add-ons).

If this resolves the issue, follow these steps to isolate the browser add-on that is causing the issue:

  1. Click Tools, and then click Internet Options.
  2. Click the Programs tab, and then click Manage add-ons.
  3. Click an add-on in the Name list, and then click Disable.
  4. Repeat step 3 until you identify the add-on that is causing the issue.

Aug 09, 2011 | Microsoft Internet Explorer 8

1 Answer

I have two user on my computer but on one i can get on the internet and on the other i cant it says change the proxy setting


every user created on the OS will have to have different settings.....

before making changes...get the foll info from your internet service provider
IP Address, Subnet mask, Default Gateway, DNS server address both primary and secondary

once that's available.....

you can use different settings in in WinXP as below....

Control panel / Network Connection /Local Area Conn /Right click / properties/ Internet Protocol TCP IP / Check Box / Propertis / in IP address use the IP address that's been assigned by your internet service provider

log in to first user accunt and make the settings....for....
IP Address, Subnet mask, Default Gateway, DNS server address both primary and secondary
use the info obtained from the service provider.....
....then
in the IP address filed use some thing similar like this..(check your internet service provider for that info).....the foll is only an example from my PC
say....192.168.1.2 for user ONE

log out....
shut down and restart PC
log in to second user accunt and make the settings....for all the above fileds....then
in the IP address filed use 192.168.1.4 for user TWO....(note the difference of the last filed of the IP address....2 vs 4)...every new user a/c the last field of IP address keeps changing

1st user ....say 192.168.1.2
2nd user .........192.168.1.4
3rd user ..........192.168.1.6
etc...

http://windows.microsoft.com/en-IN/windows-vista/Change-proxy-settings-in-Internet-Explorer

hope this helps
reg
Suresh

Apr 28, 2011 | Google Chrome

1 Answer

How can I fix this problem?? IE can not display web page. I only get this when I use my virgin wireles modem. When I use this modem in other computers it works, and my computer works with every other wiFi....


The settings on your PC might not configure correctly.
Try this,
Go to "Network Connections" and select the "LAN" connection, most probably your is the "wireless LAN" right-click and select properties and in the "general tab" select "Intenet Protocol(TCP/IP)" properties and check "Obtain an IP address automatically" and "
Obtain an IP DNS address automatically" and click "OK"

If you have selected a "Static IP" earlier your PC will not be able to link to the web access.

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My google chrome is not loading the web page


well there are several things why your google chrome does not work. here are some tips:

check if you have another browser other than google such as internet explorer, netscape, firefox , determine if you have internet access

If it has, then uninstall/ reinstall your google chrome..
If it does not then check your physical connections on your pc
check the lights on the modem / router if it is all lit, if it doesnot , contact your modem/router provider. If it works, then proceed to next step:

Then type the "ipconfig" command on the command prompt by clicking start > all programs > accessories > then click command prompt

if the IP address starts with 0.0.0.0 or 169.xx.xx.xx consult your Internet service provider, if it is 192.xx.xx.xx then proceed to next step:

Type the ip address 192.xx.xx.xx on the internet browser, if it replied , then configure your router settings to make sure that the other ip addresses would work on the internet browser. Then type www.google.com or www.yahoo.com if it work. If symptom persist, consult your internet service provider.

Hope this help....

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1 Answer

Unable to access internet through local area network.


hello
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if you are not getting any ip address then do a right click on my compuetr icon on your desktop adn go to properties-- hardware- device manager-- network adaptors - and uninstall all the adaptors and then do a right click on network adaptors and then scan for hardware changes .

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kindly rate this solution as well

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