Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive
I coped everthing from my compter to my passport elite 350. then my computer crashed. when i went to the passport, i could not find my files. where are they? and how do i get to them,?
I think you may have synchronized and as mention above if you synchronize with a pc that has been formatted your files will be removed. This problem has been fixed in the version 8 of there software you can download it here:
If you have done this you can recover your data using the following steps;
use undelete software and try to recover your source (original location on the computer) files. Please find below a list of providers for this kind of software:
If you cannot recover the source files (original location on the computer) you will need to recover the Data folder on the root of your usb device. Once you have recovered your profile folder . We have a recovery tool that can recover data that WDSync doesn't detect anymore. This tool is available at this address:
When you have downloaded it, here are the steps to use it:
1. Launch it and go to "Profiles->Scan directory"
2. Select your "WD Sync Data" folder containing your synchronized data. You should see all your profiles being listed.
3. Select the profile you wish to synchronize and click "SaveAllTo"
4. Choose the destination folder.
All your files from your profile will be recovered in his directory. Please note that this tool is not able to recover file names; you will need to rename your files manually.
Posted on Mar 10, 2009
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Posted on Jan 02, 2017
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