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HP 4215 won't feed envelopes

The printer is several years old, and no longer feeds envelopes. Prints fine otherwise,

Also will not feed Kodak brand photo paper. Maybe roller cleaning would help, but the only roller easily visible seems to be for feeding copy originals and faxes.

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I assume you are using the manual feed try, if so there is a tire (rubber) near the center of the tray, just use any penetrating oil (such as triflow or wd-40) and clean the tire. Same thing goes for the tray assembly, there will be one half circle tire (flat on one side round on the other its the round side that needs cleaning).

Posted on Dec 29, 2008

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Hi

The envelopes are standard in size hence do not use any odd sizes. And also do remember that you make the required alignment and also the feeding directions and positions. If you print in Landscape then the paper is too short for the printer to pick. Hence use Portrait so your printer can sense the presence of the envelope

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I am unable to print an address on an envelope.... it comes out blank


Hello,

It sounds like to paper setting is wrong. In the configuration you can set if the envelope in on the right side, left side or center of the paper feed. If it is set one way and you feed the envelope the other way the printer will print but on the wrong end of the feed area so nothing will be on the envelope. Try this, print an address label as you would on the envelope but just use a full sheet of paper. If it prints where you can see it, then feed the envelope on that side, or change the feed settings in your software to print on the other side. Office and most other programs have this setting. In MS word the orientation setting is on the envelope and label screen on the right side of the pop up box.

I hope this helps, if so please rate my solution.

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I have had varying success with envelopes. Can you feed in the other way round? Sometimes different envelopes perform better. The peel N seal can be very difficult

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Printing envelopes with an HP 1350:
If you use MS Word, select ENVELOPES. When address window appears, select OPTIONS on right > select PRINTING OPTIONS > select FEED METHOD option on far right (envelope placed on right of tray face down); select FACE DOWN; select FEED FROM UPPER TRAY. The only problem I have with this is that the address prints off in the lower quarter of the envelope rather than in the center of the envelope as we would write it manually. I am currently working on solving that problem.

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I have an older, but similar, 5510 model with the same problem. A partial solution that works about 75% of the time is to tuck the envelope flap inside the envelope and give the end of the envelope that is to feed into the machine a slight curve by gentlly bending it on both sides. Then make sure there are only a few sheets of paper in the paper tray (less than 1/8" thick stack). Position the envelope so it is only about 1/2" from the end of the paper in the tray so the feed rollers have to transport it into the machine. I also have to set the margin for the return address in Word to be 1" from the edge of the paper so it prints in proper position, but this may be a problem with my Word 2000.

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Set it for one setting and turn the envelope to suite --OR-- make the printiing preferences changes in the word processor program that you're using.

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you need to change driver configuration
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check the internal roller ( central ) easy to remove . clean with alcohol's dry put it back ... (robber couvred)

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That machine should still be under warranty. Call xerox and have them check it out.
I looked and that machine has a one year warranty, that includes service.

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