Question about Kenmore 23822 Top Load Washer

2 Answers

Put a spin on it

Spin cycle does complete job of removing all water. realized machine was unlevel. leveled it, but did not fix problem. i'm sure it was unlevel for quite a few years. could it be the belt has stretched out and just needs to be replaced.

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  • vincent styck Apr 30, 2007

    a misdiagnose. turns out, during the spin cycle, the motor runs but the tub does not spin. if you open and close the lid or start a new spin over, then it will spin. any ideas on what might be going on.



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Vzone, you don't have a belt on this model. After the agitation, the washer should go into a nuetral drain for about 90 seconds getting rid of most of the water before spinning. See if yours is doing this. If it doesn't, the gearcase lost it's nuetral drain. The gearcase has a five year warranty on it, part only. If it's ok, the next thing I would do is check the drain pump itself, see if it has a bunch of junk wrapped up in the impeller restricting the flow. The pump comes off easy. Two clips and two clamps. Check the photo, back.

Posted on Apr 29, 2007

  • 1 more comment 
  • Ron Marek
    Ron Marek Apr 30, 2007

    OK, now it sounds more like the timer. The fact that you have to lift the lid to go into spin tells me that trans is not coming out of the nuetral drain. The trans will not come out of the nuetral drain unless the power is interupted. If the timer is not doing it, by you lifting the lid is doing it. Without being there and by your second post, I would be leaning more toward the timer. back.

  • Bob Henderson
    Bob Henderson Sep 14, 2012

    You have to take the gear case out and put it on a bench that has a vise. remove the case bolts, dump the oiil

  • Bob Henderson
    Bob Henderson Sep 14, 2012

    dump the oil...replace the nuetral drain kit, and the cam assy. only way to fix it...



Catriver, ordered part came in today. put it in, works like new. can't thank you enough. first time working on a washing machine, went smooth. thanks again.

Posted on May 03, 2007

  • Bob Henderson
    Bob Henderson Sep 14, 2012

    that's a one in a million. it's always been the gear case for me..but i will keep an eye out for that...thanks. Bob H



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If the washer shudders during the spin cycle the first thing you need to do is check to ensure the washer is properly leveled. The following link explains:

The model Whirlpool top loader you have, has an auto-leveler mechanism on the back two legs that can become unlevel periodicailly. You should check the washer level from time to time when it is empty. You need to also make sure the washer is level in ALL directions (front-to-back and side-to-side).

Accidental unbalance problems that can occur from washing blankets, comforters, or heavy loads of towels can also cause the washer to become unlevel and shake. This can also contribute to the level mechanism becoming unbalanced.

Overloading the washer can also cause unbalance problems. Washing blankets or conforters can cause the load weight to shift to one side of the tub. This will result in a tub that shakes violently and bangs against the cabinet. You may have to redistribute the load weight when washing heavy items. This can also occur when washing loads of towels. This is NORMAL as some heavy items do not distribute the weight evenly.

Another problem (which is less common) that can contribute to wash unbalance problems is a weak floor under the washer. If the floor flexes (even the slightest) during the spin cycle, it can cause the washer to bounce or shake. Mobile homes or laundry rooms on the second floor of a home are notorious for having weaker floor structures. This washer has a 35 gallon tub capacity. Coupled with the weight of a wet load and the spinning action, this can put a lot of centrifugal force on a floor.

If you have any questions or concerns, please post back and let me know. I hope this information is helpful to you.

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