Question about NetGear WGR614 Router

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Wireless connection is lost when answering my wireless home phone

My wireless laptop looses its connection when my home phone is answered and it is a wireless phone. how do I change the frequency or the mega hertz if this is why this is happening.

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  • sprcornersto Dec 29, 2008

    NetGear WGR614 Router, I changed the channels on the phones which are 2.4 GHz, one is a uniden, two are radio shack. And one is a V Teck I don't know the GHz and it, the Vteck, does not cut the wi-fi out when answered????

    go figure p[lease respond, cable guy said to go to your netgear web site to reconfigure the router?? please respond, Thanks, awaiting reply..........

  • sprcornersto Dec 29, 2008

    where do I change the routers config. over the web at a site netgear? and do I need a access code ? awaiting response

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Wireless routers can broadcast on several different channels, similar to the way radio stations use different channels. In the United States and Canada, these channels are 1, 6, and 11. Just like you'll sometimes hear interference on one radio station while another is perfectly clear, sometimes one wireless channel is clearer than others. Try changing your wireless router's channel through your router's configuration page to see if your signal strength improves. You don't need to change your computer's configuration, because it'll automatically detect the new channel

Posted on Dec 29, 2008

  • Dan rogers
    Dan rogers Dec 29, 2008

    you need to go into your router configuration and change the channel. That is your best bet and probably the easiest anyhow.

  • Dan rogers
    Dan rogers Dec 29, 2008

    I have to take a guess here but i would start by going into the control panel from the start menu then go into system then choose the hardware tab. From there right click on the router or any wireless that might be in there. You might want to call the mannufacturer and ask them if this does not work since they should know more about the unit than i do.

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  • 151 Answers

Try changing the channel on the phone. If you don't know how to do that please provide make and model of phone. Also, type of wireless modem as well.

Posted on Dec 29, 2008

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No wireless


Hello Chantalallie

Is the laptop able to connect to the Internet wirelessly over other networks? (say at a coffee shop or Internet cafe, etc.)

(We want to pin down whether or not the issue is w/ your laptop or w/ the router.)

If the laptop is not functioning wirelessly at all now, make sure that the wireless radio button on your laptop has not been inadvertently placed in the OFF position. Where that button is located varies w/ ea. laptop. If you're not familiar w/ where it is, look closely along the sides and front of your laptop and above the keyboard (below the monitor).

Still on the assumption that your laptop's wireless radio is not working:
(A) Click on START
(B) Click on NETWORK CONNECTIONS
You should see a connection called "Wireless" or something similar.
(C) Check to see if that connection is DISABLED.
(D) If it is, right click on it and choose ENABLE

OK, now we'll await your answers before proceeding as doing so now would necessitate making assumptions regarding your equipment, operating system, etc. that may not be correct.


Thank you,
BJ

Apr 04, 2008 | NetGear WGT624 Wireless Router

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