Question about Innovage Shift3 MP3 Player

1 Answer

TRYING TO OPEN PHOTO VIEWER, WON'T OPEN

WE INSTALLED THE CD LAST NIGHT, CHARGED THE KEYCHAIN UNTIL IT WENT GREEN. TODAY I PLUGED IN THE KEYCHAIN TO COMPUTER, TO DOWNLOAD PHOTOS AND IT IS RED AGAIN. WHEN I TRY TO OPEN PHOTO VIEWER IT SAYS TO PLUG IN KEYCHAIN, THEN I DEPRESS ON OK AND IT JUST GOES AWAY.
DO I HAVE TO WAIT FOR THE KEYCHAIN TO GO GREEN AGAIN?

Posted by on

  • 2 more comments 
  • Anonymous Jan 01, 2009

    can't get pictures to show from pc .

  • 2662 Jan 01, 2009

    can't

  • Anonymous Jan 16, 2009

    do I have to wait for the battery to charge befor I can down load photo

  • Anonymous Jan 25, 2009

    i need the cd to install the software


×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have my key chain completly charged and the software downloaded and when I plug into the computer it says updating like ie is supposed to but then I can't into my pictures to download them onto the key chain

Posted on Dec 30, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sharper image digital photo album


well - I figured out that you have to first wait until it's fully charged and the light changes from red to green. If you are still unsucessful, close the application. Then open the application (I mean the photo viewer that you've already installed from the disc) up again.

Oct 25, 2008 | Alera Technologies Digital Photo Copy...

6 Answers

I have a coby dp-161 and cannot get the pictures to install.


We had the same problem and you won't believe how simple the actual fix was!!! When you plug the USB plug into the keychain device or whatever device you are using (in our case it was a keychain), make absolutely certain that the plug is pushed in all the way (it is tough to push in) until it actually clicks and all you see is the black part of the USB plug. Then try your software. It should work!!!

Jun 20, 2008 | RIM BlackBerry Pearl 8100

1 Answer

I just purchased a Sakar digital photo frame keychain. I downloaded 22 photos from my Documents displayed on Active Images Express but from there is where I'm having trouble getting the photos to the...


I feel your pain. Go to their web site and download a readable manual http://images.google.com/imgres?imgurl=http://www.sakar.com/images/resources/thumbs/12690%2520black.jpg&imgrefurl=http://www.sakar.com/p-169.aspx%3Fcategoryid%3D155&usg=__UCOoniXB9VJe9zn80S4X1J8mj7o=&h=120&w=104&sz=9&hl=en&start=8&um=1&tbnid=5j97XYF3RmFbdM:&tbnh=88&tbnw=76&prev=/images%3Fq%3Dsakar%2Bdigital%2Bphoto%2Bframe%2B12490%26um%3D1%26hl%3Den%26rlz%3D1T4GGLL_enUS305US305

The key is to hit the send photos button in the upper left hand corner of the main page. that will open up the photo viewer. Once there the instrutions actually make sense. going to select Photos and opening active image express will not down load the pictures, you have to get to the photo viewer v2.3. the manual is correct you just have to read if very carfully.

Good luck

May 04, 2008 | Computers & Internet

3 Answers

My digital photo keychain album


My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.

IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.

Jan 14, 2008 | Digital Products Monaco Ezcolor Photo...

1 Answer

Digital photo keychain


Mine does the same thing AND the pictures that were uploaded look all washed out. Pictures look horrible.

Jan 05, 2008 | Tao 89811-PB1 Digital Picture Keychain

1 Answer

Photo keychain


If this is like my keychain photo viewer you need to put the keychain in USB update mode before it will work.  When you first plug it in to the USB port it will show USB Charge or USB Update. Use the arrow keys to put it in USB Update mode and then press the menu power button.
At this point you can open the software and start adding photos!

Dec 27, 2007 | Innovage LCD Touch Panel Phone

2 Answers

Digital photo keychain


Make sure that the usb driver is the correct one for your operating system. I realized that Innovage packed an absolete win98se in my package. I needed winXP usb driver.

Dec 16, 2007 | Alera Technologies Digital Photo Copy...

23 Answers

Innovage Digital Photo Album w Keychain driver


Summary of Solutions posted here and elsewhere:

I just received a Innovage Digital Photo Album Keychain as a gift and ran into some of the issues posted here. I am going to summarize the solutions I have come across in hopes they will help others.

Installing/obtaining the software:

The keychain requires you to use custom software to upload pictures. The keychain includes a mini-cd with the software. If you have a computer with a slot loading cd (i.e. laptop, imac, mac-mini, etc) do not try to put the CD into your computer, it may become stuck! Either call the service line and order a full size cd, or try downloading the software from either:
Coby DP-151 software
Digital Foci - Pocket Album software
(While these are different digital photo products, the transfer software appears to be same as the Innovate software)

The software should be installed before you plug in the keychain into your USB port.

Software Issues:

Some users have complained that they can't see the whole transfer window. You might have your screen resolution set too low (like 680x480 or 800x600) try increasing to 1024x768 or bigger.

Finding photos: The software is quite simple, it does not integrate with your photo software (e.g. iphoto) it simple reads image files. You will need to point the software to where your photos are stored on your computer. For most people this is either "My Pictures" or simply "Pictures" folder.

Transferring photos: There have been some recommendations to transfer the photos to the keychain in small batches (like 6-10) rather than queuing up 60 images to transfer all at once. Apparently the software has crashed on some peoples machines when transferring many images.

Device Issues:


Charging: The device has an internal battery, it must be charged via your computers USB port. In must be in the charge mode, it will not charge when it is in the update mode. When you first plug the device into your USB port a menu should come up on the screen. You can use the arrow buttons to change the selection, then press the power key to select your choice. For charging you should select "USB Charge". In this mode the keychain will display images and won't let you power off. The red light will supposedly turn green once the keychain is fully charged.

Transferring images:
The keychain must be in the "USB Update" mode before your software will talk with it. Try unplugging the keychain, plug it back in, wait for the menu, use the arrow keys to select "USB update", press the power button. Now try running your transfer software

Bad USB cables: Many people have reported that the supplied USB cable doesn't work. If you are having problems with charging or transferring images, first try another USB cable from a similar type device if you have one (many cameras have the same sized mini usb connectors)

Hope this helps someone!

Nov 30, 2007 | Baby Gear

10 Answers

Software--Innovage Digital Photo Keychain


found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Sep 30, 2007 | Cameras

Not finding what you are looking for?
Innovage Shift3 MP3 Player Logo

771 people viewed this question

Ask a Question

Usually answered in minutes!

Top Innovage Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

4872 Answers

The Knight
The Knight

Level 3 Expert

72670 Answers

Are you an Innovage Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...