Question about RIM BlackBerry Pearl 8100

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Blackberry pearl turns off when i touch the rollerball

My blackberry pearl turns off/restarts (its different every time) when i move the rollerball to scroll.  I can see all of my texts and contacts but i cannot read any messages because the phone turns off when i scroll. help!

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Try a different ball in the device they are fairly easy to remove. Borrow a friends entire track ball use nail file to remove the ring then look to make sure what way the mechanism and ring go back in and try your firends if his/hers works in your phone replace the defective part. blackberry pearl turns off when i touch the roller - 2b4daea.jpg eb3c8be.jpg

Posted on Jan 02, 2009

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Roller ball on blackberry won't work


Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.

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Rollerball of my blackberry8100 is nt working


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Jan 28, 2009 | RIM BlackBerry Pearl 8100

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The rollerball on my blackberry pearl does not move down only up


Your rollerball needs a clean.

The silver ring which covers the trackball can easily be removed if you use a small screwdriver to lift it at the outer side of the ring. Be careful here! Like you should be during the whole process as all parts have very small plastic nipple which can break very easy. When the silver plastic ring is removed you will see the inner trackball component which can be removed completely. Before doing this you should carefully remove the silver metal ring that holds the trackball component in its position. The trackball component itself can also be carved. For every direction the ball can roll to you’ll find a sensor wheel. Those wheels are mostly carrying some gunk you should clean them from. Once this is done put everything back together to the place the pieces came from and secure the trackball with the silver plastic ring you removed in the first step. Your BlackBerry’s trackball should be back working now.

There are pictures of how to do this on "other" forums.

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Try updating your handset software:

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

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Dec 04, 2008 | RIM BlackBerry Pearl 8100

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Try cleaning the trackball. Use a q-tip dipped in IPA or rubbing alcohol and use it to rotate the ball around a few times. Try a few times to make sure it is clean.

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7 Answers

Blackberry rollerball


Hi guys I have the solution. I think all your trackballs are stuck. If you cant move it, take the silver ring off with a knife, take off the trackball and put rubbing alcohol on it wth a Q - tip until it works. Can some1 help me? My problem is titled My blackberry pearl wont load up.

May 16, 2008 | RIM BlackBerry Pearl 8100

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