Question about SanDisk Sansa e250 MP3 Player

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My Sansa doesn´t work well,

I have a similar problem. That I put some songs. But I disconnect so quickly(but first I put the option "Disconnet")But I now my Sansa is just "Refresh Database". Then I try: -connecting to my computer but it doesn´t work. -then I try that to low battery. But doesn´t work. -I tried to fix it but I can´t get any option or whatever. Then I have waited like a week. But doesn´t work. What can I do??? Please I need your help!!!!

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Re: My Sansa doesn´t work well,

If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this: - Put hold on - Hold record - Press power on This will start recovery mode, follow on-screen instructions. Hope all goes well!!

Posted on Apr 29, 2007

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Want to know whether there is any service centre for sandisk at hyderabad..if so please let me know.

i have sansa e 230 (512mb) Mp3 player has got problem

songs floders not deliting in that and pc is shows deleted but if i disconnet from pc these songs floders are in sansa mp3

Can you please how to delete songs folders in sansa player

Jun 28, 2010 | SanDisk Sansa e270 MP3 Player

1 Answer

Won't recognize memory card and freezes up every time I insert the card into the player

maybe when you put a song you disconnet the sansa when its says data refresh and have you put it on another computer ok.

Oct 07, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e250 won't connect

1.try formatting your sansa
2.try to copy again..
3.if it does not work tell me what sansa you are using

May 23, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Empty Song Folder - I followed the instructions from the quick start guide to to load music onto my sansa clip 1gb mp3 player and it shows that it copied it to my player but once I disconnect the usb from...

The songs are in the wrong format. They probably have a restrictive DRM license that limits playback on mp3 players (although the songs may play fine on your computer). iTunes format will not work at all. The best way to avoid a problem like this is to only use songs that are in mp3 format.

Mar 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer


Run the Sansa Recovery Tool from Sandisks' website and start over from scratch. Usually this problem is caused by trying to transfer too many songs at once, but any number of Rhapsody errors could have caused this.

-Tha Mp3 Doctor

Nov 30, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Music not synchronized

Try going to the actual file the music is in on your computer, then right click Send To sansa 250. If that doesn't work look on the options menu for USB mode and change it, that works on my 280.

Oct 05, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

I can't put songs on my Sansa Sandisk e250....

You must have the automatic synchronization option checked - go to and enter "windows media player manual sync" as your search term - it will give you click-by-click instructions with pictures on how to disable the automatic synchronization; it will also, give you pictures on how to sync a song.

May 25, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

2 Answers

Wont put songs on

I would wait for the writing message to go away before disconnecting the player - this is the standard message it will give you when you are transferring songs to the player. If it still says writing after 5 minutes (this is assuming you are not trying to load more than 20 songs at once), then you might have a real problem.

Make sure the files you are trying to load do not have DRM encryption on them, and also make sure they are in mp3 or wma format.

If you have Windows Media Player 11:
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

Mar 16, 2008 | SanDisk Sansa E280 MP3 Player

4 Answers

The media device has either stopped responding or has been disconnected

Make sure you're not using the media with another program while you attempt to copy/sync it to your device.

Pretty late response, but meh.  

Feb 28, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

3 Answers

Music files corrupted, then disappeared

I had something similar happen to mine (corrupted music files). In Explorer right click on your F: drive, choose Properties, go to the Tools tab and then click the Check Now for error checking. Check both boxes then click Start. Once finished go back into Explorer, click on the Tools Menu, choose Folder Options, in the windows that comes up click on the View tab. In the Advanced settings section click the Show Hidden Files and Folders, then click OK. Now look at your F: drive and see what is there. There should be a MUSIC, PHOTO, PICTURES, PLAYLISTS, RECORD, SYSTEM, TMP, & VIDEO folders. Look in the MUSIC folder to see what music is in there. See it they still show up as corrupt when you turn on your Sansa. If so you may need to delete all the music files in the MUSIC folder and re-copy them to the device. Also, if you see any folders call FOUND.000 I would delete them, these will contain corrupted files that Windows found when checking the drive and are now useless too you. Hope this helps.

Jan 31, 2008 | SanDisk Sansa e260 MP3 Player

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