Question about HP DeskJet 5150 InkJet Printer

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Can't print. Get message that top is open when it is not.

After changing both cartridges, I began getting the message that the top is open.  I've opened and closed the top repeatedly to make sure is is securely down, removed and reinserted the cartridges, turned off the printer, disconnected it from the computer, turned the off computer, run software updates, etc.  What is the problem?

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  • malmfelt Jan 07, 2009

    Being advised that the door sensor was stuck and to tap the sides, I did that. I was then able to print one page, which was followed by a test page (don't know why). Printer then made a screeching sound and the on/off button & printer arrow began to flash. They flash whenever I turn printer on. Still can't print. Keep getting "Jobs Stopped" message. What's going on?

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Try Powering Down The Unit Then Once Its Off Hold The Power On Switch For 30 Seconds Or So Then Try Printing Again.

Posted on Jan 07, 2009

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Are you getting the message on your computer, if so un install the primter, re boot, and re-install it, souns like a corrupted deiver

Posted on Jan 07, 2009

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It usually means its time for a new printer.that one has a worn out switch on it not allow it to read that the lid is closed.

Posted on Dec 29, 2008

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There is a sensor that sends infi about the top being open, it is either stuck or defective, contact HP for a replacement part.

Posted on Dec 29, 2008

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The door sensor is got moved from its orignal position.or its stucked up check out.tap the sides of the printer.

Posted on Dec 29, 2008

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1 Answer

Pitney Bowes E700 doesn't print at all althougth the mechanism appears to be working fine. I've changed the cartridge and cleaned the print head and run maintenance several times but to no av


Addressing Original Question: Its essential that the PB E700 machine is linked to Pitney Bowes account to either a) add postage or, b) carry out an Inspection. within 90 days or machine will start flashing "Inspection Due" if this is ignored after a further 30 days the machine will start flashing "Inspection Required" and stop printing! Perhaps this is the solution required.
a) First Connect machine to telephone line as if you were going to top up with postage.
b) Press "Refill"
c) Press "0"
d) Press "Enter"
Machine should display your current balance with PB.
And the Inspection message will be cleared.
Hope that helps. I also misunderstood the "Inspection" message thinking it was referring to a maintenance requirement, when it is actually an antifraud/security requirement of the postal authorities to check location and usage of the machine.

Mar 07, 2012 | Printers & Copiers

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My Printer won't print, Amber light won't stop flashing.


Install the new cartridge for permanent solution for this error.

Sep 17, 2009 | HP DeskJet 940c InkJet Printer

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I keep getting a message saying Install a color print cartridge on right side. There is one installed and I have tried changing it but it still won't recognise that one is there.


When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!

Aug 19, 2009 | Lexmark P6350 All-In-One InkJet Printer

1 Answer

I have just change printer cartridge, the display is now showing printer error 1203 followed by cartridge missing could you assist me with this issue please


Hi!

To resolve the printer error 1203 on your Lexmark X5470 All-In-One (AIO) Inkjet Printer, you need to perform the following tasks---

Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. if the error message return then continue to print a test page. If the test page prints, the error is resolved. If still the power persists then you need to open the top cover of the AIO and remove both cartridges from the AIO. After that power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on and if the error message return then there is a hardware problem with the printer. If error message not return then you need to again power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover. If the error message returns then you need to clean the cartridge contacts.

Again try to rest it by powering off the AIO and remove the power supply from the back of the unit. Reinsert the power supply and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover. Now print a tests page. If the test page prints, the error is resolved.

Cleaning the Cartridge Contacts
1 Open the top cover of the AIO and remove the cartridges.
2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts.

Checking the Cartridge
To see if the cartridge is defective, replace it with either a new cartridge or a known good cartridge from another printer of this type.
1. Turn the printer/All-In-One off and unplug the power cable from the outlet.
2. Open the printer/All-In-One lid so that the cartridge carrier can be accessed.
3. Remove the print cartridges. (For information on cleaning the cartridge contacts, click here.)
4. Using a dry, clean cloth wipe the carrier contacts gently from top to bottom.
5. Repeat Step 4 for the other cartridge slot (if applicable).
6. Reinsert the cartridges, slide the cartridge carrier to its original position, and close the printer/All-In-One lid.
7. Plug the printer/All-In-One back into the power outlet and turn it back on.

You should only follow the steps below to resolve a print quality problem if you have already attempted to solve the problem by printing a "Clean Print Nozzles" page.

Cleaning procedure - Remove the print cartridges. Moisten a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the downward direction while keeping the print head in downward position on the cloth. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the upward direction of the print head.

With another clean section of the cloth, repeat steps 2 through 4 above. Allow the nozzles and contacts to dry completely. Reinsert the print cartridges. Print the document again. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.

If still the error message persists then you need to contact the Lexmark.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

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1 Answer

Unable to resolve 'cartridge has been changed' error message


turns out the wrong paper size was selected in the print setup. I set it to Postcard (4x6) and it began working perfectly again. Hooray.

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1 Answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

Apr 18, 2009 | HP Photosmart 3310 Printer

2 Answers

Printing blank pages


My MF 6530 printer began printing light so we changed the cartridge and the machine began printing blank pages. When the other cartridge was put back in the machine, it too began printing blank pages. We have several of these machines in a couple of offices and have had this problem before. Canon is aware of the issue with this model, but I would like to know it as well. Can you help with what the problem is and the repair instruction? A friend of mine with this machine and the same problem, had called Canon and they had repaired it quite fast in his office. I'd like to do it myself in case it re-occurrs.

Apr 09, 2009 | Canon imageCLASS MF6530 Monochrome Laser...

1 Answer

Error message "Cover Open"


try to put back the old cartridge if the message disappear ,means the new cartridge have problem. may be you buy a remanufacture one.

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3 Answers

"cartridge memory error"


To identify the misbehaving cartridge just replace them one by one with another new, preferably HP cartridge. As far as why, HP makes lots of money by ?encouraging? users to buy genuine HP consumables. While HP?s cartridges are uniformly the best available they are are outrageously priced, thus the refill market. In an attempt to kill the remanufacturing market HP now embeds ?chips? in each of their LaserJet cartridges, unfortunately for HP refillers can replace them too. I?ve found several references to this error message and they are always linked it the printer discovering a remanufactured cartridge. In most of the other cases this automatically disables ?economy mode? printing but you can typically bypass the error message by hitting the enter (check) button on the printer.

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