Question about RIM BlackBerry Curve 8310 Smartphone

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Blackberry 8310 will not ring audibly

This device worked fine, then stopped ringing audibly. No matter what profile is used, and how the profiles are configured no audible ring ever occurs. Device will also not play any mp3's, but will work as a phone if I make a call or happen to catch when some body calls me.

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  • Anonymous Mar 25, 2014

    When I have incoming calls or BBMs no audible sound

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To try fixing the mp3 sound, try to play a mp3 file, and toggle the "mute" button on top of the phone. Also try to press the "speaker phone" key (the one with $ sign)

For the audio rings, try to reset the phone by taking the battery out for 1 min then put it back in.

Hope this help.

Posted on Feb 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Ringer is marked as off on my blackberry bold 9700 and i have no sound


Hi,Sound profiles define how your BlackBerry device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Change a sound profile

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

1. On the Home screen, click the Sounds icon.
2. Perform one of the following actions:
* To change the active sound profile, click Set Ring Tones/Alerts.
* To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
3. Click the application or item that you want to change.
4. Change the notification information.
5. Press the Menu key.
6. Click Save.
7. Press the Menu key.
8. Click Save.


Hope that helped...

Feb 08, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

I have a blackberry 8330 with no manual and my ringtones do not ring long enough and are not loud enough. Help.


I'm not sure if all berry's are the same but this is what mine does:

You can set the ring tone volumes under the "Profile" icon. When you set it to something like loud you can click the profile icon again and go to advanced and change the settings for that profile.

Jan 03, 2010 | RIM Blackberry 8310 8320 8330 Curve 8100...

2 Answers

I have the blackberry curve 8310 and out of nowhere its not ringing or alerting when theres a text ,the alarm doesnt go off,help.


try checking the profile settings for the vibrate loud or off settings. see if the ringer u chose for it is working properly

Nov 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

How to get my blackberry to ring and vibrate


  • You need to check the profile.
  • Go to main screen
  • you will find options
  • under options icon you find profiles. Here you can set vibrate and ring tone

Oct 24, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

When I receive a call it rings only twice my end altho the caller hears about 10 rings. I often cannot get to the phone in time to answer and would like to increase the number of rings to 10.


Your profile may be set to a vibrate and tone setting. Therefore, you wouldnt hear the vibrating.

Go to Profiles then scroll to Advanced, select the profile that you are using. Scroll down and select Phone.

Where it says Out of the Holster, change the option to Tone and the Volume to Medium or High.


Aug 04, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Can't set my blackberry curve to ring and vibrate at same time


To silence your device
In the profile list, perform one of the following actions:
• To receive LED notification only, click Quiet.
• To receive vibrate notification only, click Vibrate.
• To turn off all notification, including notification profile exceptions and LED notification, click Off.

Hope this helps!
- CBR2009

Aug 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

How do I set a ringtone for text messages on BB Curve 8310


go to your ring profile, scroll down to advanced options, click on profile you want to update, usallt the one that says active next to it. This should open up and have a list of options, phone, email, messenger, etc. scroll down to sms text and click the track ball. now pick and choose which ring tone you want, however many vibrates, and rings etc. once you are done, click the back button and save the changes.

Jul 30, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Does not ring - only vibrates


A couple of solutions to avoid doing a full software re-install.

Check your profile settings - From home screen, Profile, Advanced, Active, Edit, Phone - Check both in and out of holster to make sure the tone is active in both. If not change the settings.

Let me know how that works - there are a couple of things to look at and suggest before a re-install.

Apr 08, 2009 | RIM Blackberry Curve 8300

2 Answers

I want to turn off the e-mail received ring


Go to profiles, scroll to the bottom for advanced - opt for active profile you are using - Go to meesnger (alert) and messenger (new message)changing the ring tone or turning it off.

Mar 20, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Speaker and ring tones on my BlackeBerry Curve 8310 won't work


profile is in any other mode except silent check the ringing in profile if it is off make it on now u cah hear the ringtones

Oct 16, 2008 | AT&T BlackBerry Curve 8310 Cell Phone -...

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