Question about Samsung Rugby SGH-a837 Cell Phone

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Samsung Rugby- Calls go directly to voice mail.

My phone (Samsung Rugby) is not allowing calls to come through, it sends them directly to voice mail. I don't know how to fix this, and it isn't ATT's problem so it must be something on the phone.

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  • clownin4u Jan 28, 2009

    calls going directly to voicemail

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3 Suggested Answers

  • 28 Answers

SOURCE: no ring,goes directly to voicemail

your phone is on 'do not disturb mode'. call your provider and ask how to shut it off. for telus mobility it is *79 then hit send

Posted on Sep 02, 2008

dr reed
  • 379 Answers

SOURCE: All of my incoming calls go directly to voice mail!!

try turnin ur voice mail off and discornecting it so that voice mail wont be abel 2 be acsessed

Posted on Feb 18, 2008

  • 1 Answer

SOURCE: samgung SGH A437 sending and receiving calls issue

The problem with sending and receiving with my samsung SGH A437 just seemed to resolve itself. It was a major 'PITA' for about a day and a half because we are getting ready for a big parade on Saturday and EVERYONE was trying to call me.
Then, this morning, it just started receiving calls and allowing me to call out!
Doggone if I have a clue! Must have been one of those 'MYOHO' things...
Dot

Posted on May 09, 2008

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When I receive a call it goes directly to voicemail and I can't answer it, I have to call them back?


Check your settings.
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For all of you that want a real answer here ya go. This isn't something you can change on your phone this has to be changed with your service provider. If you are with AT&T, like I am, then this is the solution for you (link of where I found it below as well). 1. enter *#61*11# and press send/talk on your phone.
2. write down the number your calls are currently forwarded to (usually +1401#######, but not always). this is your voicemail deposit number.
3. decide how long you want the phone to ring in 5 second intervals. the maximum time is 30 seconds. i'd recommend 25 seconds or less, as using 30 may cause you to be billed for a minute of airtime each time someone is forwarded to voicemail.
4. now enter **61*[number from step 2]*11*[number from step 3, use 2 digits]# and press send/talk.

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you want it to ring for 20 seconds
you would enter **61*+14015551212*11*20# and press send/talk.

if you have trouble with the above procedure, you can always call customer care at 800-331-0500 to change it.
OR QUESTION: How can I adjust the number of times my wireless phone will ring before the caller goes to voicemail? ANSWER: Contact Customer Care at 1-800-331-0500 or dial 611 from your wireless phone to change the amount of time your phone will ring before going to voice mail. The adjustments made by Customer Care are based on the traditional ring heard by the caller, not the unique Ringtone you hear from your phone. I just wanted to add that increasing the ring length to 30 seconds will not cause you to be charged a minute should the caller go to voicemail. This was confirmed by an AT&T technician.
http://forums.att.com/t5/Voice-Mail/Increase-the-number-of-rings-before-a-call-goes-to-the-voicemail/td-p/2576651

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