Question about Dell Inspiron 2200 Notebook

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After I run avira antivirus my desktop has gone blank

Few days back after I run avira antivirus my desktop has gone blank and it is neither showing any icon nor even start up menu. Wat to do ? Plz help as I have lot of data stored on it. I have the same problem with my Dell laptop running XP, which occurred after using SuperAntiSpyware. Help! I tried System Restore, but when I select a restore date and hit Next, nothing happens. It's also preventing me from running and/or updating all of my spy/malware programs.

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  • 3 more comments 
  • Jimmymac1 Dec 29, 2008

    I can get into safe mode, DJxtreme. Thanks for any help you can give.

  • Jimmymac1 Dec 29, 2008

    Not right before, but just before it happend, I was using SuperAntiSpyware for the second time. It had turned up about 8 programs that it recommended I get rid of and I did so. To complete the process, the computer had to be rebooted and it was when it restarted that the my icons, start button and taskbar disappeared.

  • Jimmymac1 Dec 29, 2008

    I've tried going to a restore point, but, after I select a date and time and hit "next", which should complete the process, nothing happens. The program appears to be blocked.

  • Jimmymac1 Dec 29, 2008

    Everything? That's maybe 30 things.

    I tried to uncheck everything and got an "Access Denied" message saying that I need to log on using an Administrator account. I'm the only one who uses this laptop and I don't even know if I ever created such an account. How would I access one if I had given that I only have the Task manager to work with?


  • Jimmymac1 Dec 29, 2008

    TO DJXtreme: I unchecked those boxes and rebooted, but it didn't help.

    To Kenmanw: When I get into task manager and hit new task and type explorer.exe, I get a message that Windows cant' find explorer.exe.


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IF you can, do the three finger salute to get to taskmgr and select file new and type explorer.exe to see if this brings up the icons and start menu

Posted on Dec 29, 2008

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Tap F2 when pc is booting. If you can get into safemode we can troubleshoot further.

Posted on Dec 29, 2008

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  • djxtreme979
    djxtreme979 Dec 29, 2008

    Ok. did you install anything new right before this happened?

  • djxtreme979
    djxtreme979 Dec 29, 2008

    Ok, never heard of super antispyware. did you download it for free or was it purchased? While you are in safe mode select a restore point to before you did what that program instructed. Let me know what you find.

  • djxtreme979
    djxtreme979 Dec 29, 2008

    type msconfig in the run window, uncheck everything under startup and restart pc and see if the pc will boot mormally.

  • djxtreme979
    djxtreme979 Dec 29, 2008

    At general page check selective startup and uncheck "load system services" and "load startup items"

  • djxtreme979
    djxtreme979 Dec 29, 2008

    After you did that did the pc boot normally? If so, try using the restore point again.

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Avira antivirus free download


you might have another program or a virus running stopping the download?
Scroll to bottom toolbar bottom of screen right mouse select task manager
applications you will see whats running you might have a virus if you see anything you dont need
running select end now.
also under processes see what is ticking over again if you see something you don't need to be
running end now
Avira Antivirus is an antivirus program that protects your computer from infected files such as spyware, adware, viruses and trojans.
Avira is constantly updating its virus definitions and regularly puts out new updates several times a day.
Avira comes with an automatic downloader, but it may not work properly if the software is installed incorrectly or there is another program conflicting with Avira.
Manually updating your Avira software takes a bit more time, but it is as easy as clicking a few buttons.

Visit Avira's website and download the newest virus file definition.
Click "Download VDF" if you are using the most newest version of Avira, or click "Download IVDF" if you are using an older version of Avira.
Save the folder to the desired location on your computer.
Click "OK".
Open Avira Antivirus.
Click "Update" and select "Manual Update".
Find the downloaded VDF or IVDF folder on your computer.
Select it and click "Open".
Avira will now update itself with the newest definitions.
A status screen will alert you when the update is complete.
http://www.avira.com/en/support/vdf_update.html
or you might have to download in safe mode
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
Select safe mode with networking to download.

Jun 16, 2013 | Computers & Internet

1 Answer

My computer screen is blank from icons and no start menu


You have a virus! I would suggest running an offline virus checker such as Windows defender or Avira offline to cure it.

Dec 23, 2012 | Computers & Internet

1 Answer

I have a 3000 deminsion Dell. I can't get on the net or anything all my icons arfe gone on the bottom of the screen. even my virus protection icon avira. Is therfe a way to download something from my...


Click "start", then "control panel". Find and right click on "Toolbar and Start menu", and open. In the window you want check marks next to "lock toolbar", "keep the taskbar on top of other windows",and, "show quick launch" then click apply, then ok. Now click on the "start menu" tab and make sure there is a dot in the circle next to start menu, click apply, then ok.Now click on the "toolbars" tab and make sure there are check marks next to "desktop" and "start menu", click apply, then ok. Exit that and restart. Your icons shold work but if for some reason they don't, you shpuld be able to click "start" and find an Internet Expolrer icon in you box. You can also accsess your programs by clicking on start, click on "all programs", scroll to the program you want, then double or right click on to open.

Apr 07, 2011 | Dell Dimension 3000 PC Desktop

2 Answers

My pc is full of harmfull viruses! please give me better solution how to remove these harmfull virus.


PLEASE INSTALL COMODO ANTIVIRUS IT IS FREE EDITION
http://antivirus.comodo.com/
THEN INSTALL & UPDATE 1ST, THEN FULL SCAN YOUR COMPUTER & CLEAN THE VIRUS, IF YOUR YOUR PROBLEM ARE NOT SLOVE THEN INFORM.

If this answer helpful please vote me.

Good luck.


Thanks for using FixYa

Jan 14, 2011 | Computers & Internet

1 Answer

I run windows xp and often the voice goes out and I have to reboot. This happens generally about two days after I reboot. Thanks in advance for your help.


If the sound comes back after Restart even you don't do anything, then there must be some problem with your computer, not only with the Sound driver. It's possible that the sound driver ceases after it runs for a while and it resumes only after the system is restarted. I would highly recommend you to reinstall the sound driver. You can download the sound driver here (Click Here).

I would also suggest you to scan your computer with few antivirus programs. You can use Avg Free, Avira Free and Avast Free. Run full system scans with these antiviruses, but don't forget to install only one of them at a time otherwise it might cause another problem. I hope you have at least one security software (antivirus or antispyware etc..) installed on your computer. Uninstall the currently installed antivirus program and try with the other versions.

If you have problem, let me know.

Good luck.

Thanks for using FixYa.

Dec 10, 2010 | eMachines T6211 PC Desktop

1 Answer

MISSING AVIRA ICON IN CONTROL PANEL and Security center


There may be a malware on your system, a malware has forced the umbrella to close when you drag the mouse over it. try reinstalling your system or change another antivirus program like AVG. i recommend you reinstall that avira of yours and try AVG, Kasperksy or Bitdefender. These three antiviruses are good. Ive been using it in my system for years and it doesnt cause a problem. Pm me for more info.

Aug 07, 2009 | Computers & Internet

2 Answers

My desktop is blank all icons are gone with icon tray !


- Open Task Manager
- Terminate Explorer.exe (may of hung on start up) on the Processes Tab
- Back on the Applications Tab, click on New Task and type explorer after about a minute does the start menu and windows bar come back?
- If so download all the latest virus defs for your AV software and also the latest (and free) spybot search and destroy 1.6.2 - do a sweep for both spyware and software and remove all and reboot your PC.

This should help you - if not joy I would boot into Safe Mode and look at a system restore point. Also look for any unusual processes that are running in Task Manager - or ones you don't recognize since you last looked at them - if one looks dodgy, do a google search on it to see if its harmful and should be killed.

Good Luck

Mar 17, 2009 | IBM 300PL (PC 300 PL 733) PC Desktop

1 Answer

After I run avira antivirus my desktop has gone blank


Start in safe mode (F8 after the POST but before Windows loads)
Try System restore (Programs/accessories/system tools) to date BEFORE the problem

Dec 26, 2008 | HP Compaq Presario v3000z Notebook

1 Answer

Start Menu, icons disappears except wallpaper & my DVD drive didn't work.


Trojan Horse virus still exist in partition files and you should format entire HDD with Disk-Manager-2000 or some thing like that. After format, reinstall Win XP.
I been faced such problem few months back and that was effected solution.

May 31, 2008 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer

Pc desktop(compaq)


Hello.
hello.
the system is infected by virus. you can scan online at this site. http://www.precisesecurity.com/antivirus/online-scan.htm
If this scanner cannot help, you can remove the hard drive and connect to the other computer and scan for viruses.

if not work then i will suggest you to reformat and reinstall the operating system of your pc. after installing the OS don't forget to install the driver of the system starting from the chipset.

may this help. melnavz

Mar 24, 2008 | Compaq 2Mbps Wireless LAN PCI Card for...

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