It seems that the wrong color ink cartridge was installed in the wrong spot and now colors are a bit off - is there a way to "clean the tubing" out? I have purchased new print heads but don't want to install them until I know that the tubing is not the problem.
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Match all your clients' custom colors with the HP Indigo Ink Mixing System. This stand-alone device allows operators to mix a wide range of special colors from a set of base inks. The HP Indigo Ink Mixing System combines state-of-the-art color measurement technology with HP ElectroInk to make color matching a precise and predictable procedure. Fully automated software guides the user through steps of measurement and analysis to determine the best color match to the original sample and to mix new ink-easily and efficiently. If you prefer, special HP IndiChrome Off-Press inks can be mixed and shipped to you from HP at any time.
as it seems like it may have layed around for awhile or if a ink cartridge on certain machines dont get used much they tend to dry up the head in the jet may need cleaning but i would see if you can run it through a cleaning sesion and take out the ink cartridge and try wipe area on inkjet head and check the cartridge and see if there is any ink coming out of it at all or try replacing the ink cartridge as it may have dried up cheers
All hp printers need both cartridges installed to operate, it can be emty, as long as its installed. Goto prefrences in you printer settings there is a option use colour or black only.... Hope thise solves your problem
You need to enter the service calibrations menu, to do this select the set up menu, once inside the set up menu press the up arrow & enter keys together. This will take you to the service tools menu, from here select service calibrations (printhead alignment and colour calibration are both in this menu). If you still here problems after you have calibrated your machine or the calibration fail replace the printheads.