Question about Motorola Mobility H710 Bluetooth Headset

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People can't hear me when I call them.

I recently got a motorola h710 bluetooth. It works great but when I call people they can hardly hear me and they say it's really quiet so I have to talk really loud in order for them to hear me, how do I fix that problem?

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  • Anonymous Jan 06, 2009

    I have the exact same problem. I also had an H700 that did the same thing.

  • alanmail Jan 19, 2009

    I have the same problem. Unit worked fine fo rabout 6 months then just quit. I can hear fine but other end can't hear me.

  • Anonymous Jan 20, 2009

    Ditto for me

  • Anonymous Jan 29, 2009

    i have a h710 and it was working great but now people cant hear me but i could hear them.

  • gag7859 Apr 28, 2009

    I have had my Motorola H710 for over six months now and it has been working fine. This morning, all of a sudden, I can hear the person perfectly fine but the person cannot hear me. What do I do? I cannot hold this phone to my ears...



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Make sure the microphone doesn't rest on your cheek when you are wearing it. If it does, you can buy foam nose pads that are meant for eyeglasses and prevent the problem.

If that isn't it, try looking at the tiny microphone hole. It is part of the blackoval that is on the underside of the boom. Sometimes it gets clogged. A straight pin head will do a pretty good job of cleaning it out.

Hope that helps.

Posted on Feb 20, 2009


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This is a common problem with the H710 and H715 which are essentially the same product. The microphone is failing or has failed. I have tried to find a replacement microphone on line but have not. I was thinking of calling Radio Shack to see if they carry.

May 30, 2010 | Motorola Mobility H710 Bluetooth Headset

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Having problems with motorola h710 bluetooth people cant hear me but i can hear them clearly

Check your Bluetooth visibility
It has to be set to ALL
Yours may be set to HIDDEN, which means they cannot "hear you"
I hope this help!

Apr 15, 2010 | Motorola Mobility H710 Bluetooth Headset

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Why does my headset not seem to register my voice

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Apr 07, 2010 | Motorola Mobility H710 Bluetooth Headset

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Aug 25, 2009 | Motorola Mobility H710 Bluetooth Headset

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I hear the person clearly, they cannot hear me.

I recently had this same problem with my Motorola H710 Bluetooth & my Samsung SGH-A737. I could hear the people on my Bluetooth, and they couldn't hear me. It wasn't muted. I tried turning both the phone & the bluetooth off, then back on, first one, then the other, then vice versa; nothing worked.

Finally I deleted the H710 from my phone & reinstalled it. This fixed the problem.

To do this, navigate your phone's menu looking for the Bluetooth/Connections portion (every phone is different); select the bluetooth, then delete it from your phone.

To reinstall it, turn the bluetooth off. Then go back to your phone's menu and look for the equivalent of "Search For New Devices"; then, turn on the bluetooth. When your phone finds it, select it. The phone will ask you to input the pin. If it's the Motorola H710, the default pin should be four zeroes: "0000". I have heard this is the same for other Motorola's as well, but I can't say for sure. If you have another brand of bluetooth, either get out the manual and/or box (which should have the pin in it somewhere), or else get online and Google the model number and the word "pin"; you'll probably find it.

After I reinstalled it, it worked like a charm.

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there should be a volume button on your bluetooth, or you have turned your volume down on your phone, which is most likely, thats what i had done, crazy huh.

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