Just moved from Denver to Austin and swithed from Qwest DSL to Time Warner Cable. I cannot for the life of me get a connection to get my Vonage phone to work. I have a new Linksys Wireless G, 2.4 HGz VPN Broadband Router connected to my Time Warner modem and I get zero connection with the router even though when I put the ethernet cable from the Time Warner modem I get perfect internet connection. Many Thanks
If you can connect directly via your modem, then the line up to your house is fine. So no problem with your ISP.
Since you changed from cable to DSL, you might have to re-configure your router.
Open a web browser, type "192.168.1.1" in the address bar and log on to the web based router configuration page. (The default values are "admin" for username and "admin" for password)
Go to "Setup", choose "Basic" and review the entries there. You want to see it configured for "PPPoE".
Some DSL-based ISPs use PPPoE (Point-to-Point Protocol over Ethernet) to establish Internet connections. If you are connected to the Internet through a DSL line, check with your ISP to see if they use PPPoE.
If they do, you will have to enable PPPoE.
User Name and Password: enter the User Name and Password provided by your ISP.
Connect on Demand: Max Idle Time. You can configure the Router to cut the Internet connection after it has been inactive for a specified period of time (Max Idle Time). If your Internet connection has been terminated due to inactivity, Connect on Demand enables the router to automatically re-establish your connection as soon as you attempt to access the Internet again.
If you wish to activate Connect on Demand, click the radio button.
In the Max Idle Time field, enter the number of minutes you want to have elapsed before your Internet connection terminates.
Keep Alive Option: Redial Period. If you select this option, the router will periodically check your Internet connection. If you are disconnected, then the Router will automatically re-establish your connection. To use this option, click the radio button next to Keep Alive.
In the Redial Period field, you specify how often you want the Router to check the Internet connection. The default Redial Period is 30 seconds.
When you have finished making changes to the screen, click the Save Settings button to save the changes, or click the Cancel Changes button to undo your changes.
(This info is from the Linksys manual)
Hi seanboy63,
I just read my solution again and realized that I have misread your post. Sorry for that!
Since you switched from DSL to cable, you want to set your Basic Setting to "Automatic DHCP" instead of PPPoE. That should solve the problem.
If you don't have too many specific settings on your router you can also reset it. You'll find that option on the Administration tab under "Factory Default".
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