Question about Dell Studio 17 Notebook

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Error code 0122 when trying to play blue ray disk on hdtv through hdmi cable JNS: Recently bought this Dell studio 17 laptop. Today, when trying to play a Blu-ray I also get the error-code 0122!!! I will try the solution offered by Guest. If it doesn't work I will contact Dell.

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  • DRJNS Dec 29, 2008

    First of all, on my Dell Studio 17 laptop I am using the software of Dell Media Direct to play BR's or DVD's. First only the DVD's were played. When inserting a BR disk the software made notice of essential software updates especially for playing BR's. So via the 'settings' of this program I have downloaded an update and now it works perfect! Tomorrow I wil try out the HDMI connection with my Sony full HD flatscreen.

    Looking for solutions on error 0122 on the www its seems that a lot of people suffer from this problem. Many possible solutions are mentioned, so far however I didn't need them.

    For the time being I am content that it is working on my laptop.

  • Graham Chesh Jan 01, 2009

    I have the Error code 0122 problem when trying to play Blu Ray from my brand new Acer 7720G laptop through DVID-HDMI cable to a Philips LCD HDTV. Help is needed please!

  • gavarner Jan 10, 2009

    I have the same problem and was on the phone will Dell Support 3 hours last night and they could not resolve the problem, they finally gave up and told me they would call me back in an hour with a resolution and would have my problem fixed, that was 14 hours ago, and still no call back, I'm assuming they cannot resolve the issue (so much for their 24/7 support. Can anyone help, I have a new Dell Studio 17" Laptop getting error code 0122, all drivers and software are updated. Cannot watch Bluray disk TV using HDMI cables.

  • Dan rogers
    Dan rogers May 11, 2010

    The error message makes it sound like there is something wrong with your connection or the display device you are playing the disc on.

    From what I know, Blu-ray content will only play with a BD player, with secure connectors (usually HDMI) and on an HD Device. I have a feeling it may be with your connectors.

    Can you give us some detail on your whole setup? Display device, connectors, etc.


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To get this working you need to turn off the Laptop Display in Control Panel > Widows Mobility to watch on TV

Posted on Jun 03, 2009

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That is a display error code. Either the graphics card cannot support something you are trying to do or the drivers need updating.

Posted on Dec 29, 2008

  • djxtreme979
    djxtreme979 Dec 29, 2008

    Glad updating worked!


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I had the same problem when attempting to play BR disks. Neither of the two previous solutions seem to work for me. I have managed to fix this by changing the display settings within the Graphic card set up (have ATI Radeon HD 3650).
1. Right-click on display, choose Graphic Card properties
2. Go to Displays Manager, Display Properties
3. If connected via HDMI to TV, you should see a Main and Cloned display. Drag laptop display to box beneath called: Attached displays currently disabled.
4. Display on laptop should turn off, and remain on TV. Your display is no-longer cloned. Click OK.

After these changes, my disks play OK (ish - another problem).
Hope this helps.

Posted on Aug 01, 2009

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