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Cd/dvd drive on computer

My drive won't read any discs that i put in this drive it doesn't even register that there is anything in it!?

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That means defective lens.

Try first using a dvd lens cleaner. If that does not work, the DVD must be taken apart to access the lens pickup directly and cleaning it with isopropyl alcohol and cotton.


Posted on Dec 29, 2008

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Dell gx 260 there is no disc in the drive.


OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.

If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.

Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.

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The DVD writer doesn't recognize that there is a


Most DVD drives are also CD drives, and it sounds like the DVD part is broken, you need to replace the DVD drive, this is done simply by buying a new one, I recommend Newegg.com ( if your unsure search exactly what you already have) then opening your case (tower) and just unplugging old one and plugging new one in, it really is very doable for even a novice.

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Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

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1 Answer

Toshiba dvd R/RW =/- TS-H552D/GAAH just quit on me. It will not recognize anything I put in it even though the light and the front flashes like it is trying to. Yesterday I was copying me cd collection and...


Since it is not reading any of the discs it usually means it is driver issue or the drive it self. Easiest way to see is it driver is to uninstall it and restart your pc. Once it is up it will tell you it has found new hardware and it will install it. Once it says it has been installed try to read a cd again, one you know it works for sure. When you go to my computer if you can see the drive it self it means it is not connection issue. To uninstall it:Right click on My computerand click manage. Once in manage on left pane select Device Manager. In the next window that opens on right side you will have all the devices that are installed on your pc. One of them will say DVD/CD Rom drives if you have a DVD reader or just CD Rom. If you click on little arrow next to it it will show you what is there, You gonna right click on your DVD/CD drive from here and click uninstall. It will ask are you sure and just say yes. Once it is done restart your pc and once restarted give it about 3-5min to finish installing the drivers. If this does not work you might want to replace the reader it self. They are pretty cheap these days, like in Walmart, BestBuy or any other store that sells PC parts. Hope this helps and good luck.

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1 Answer

CD-ROM drive doesn't acknowledge DVD-ROM, what's wrong?


CD-ROMs dont play dvd becuase they are not designed to read dvd.

If a dvd drive for your model is not available, you can buy an external usb dvd drive.
That should solve your problem

Dec 28, 2009 | Dell Dimension E521 PC Desktop

2 Answers

Dvd drive not reading a disc


If this happens with every disc, then your drive needs fixing/cleaning or replacement. If it only happens with a specific disc such as your game, then something's wrong with the disc. If it's a homemade DVD you may be dealing with copy protection. Try cleaning the disc and the player. Try the disc in another computer.

Jul 08, 2009 | Dell Dimension XPS 400 PC Desktop

1 Answer

Blank DvD Disc Reading Problem


Goto HP's website to the support section download the drivers and replace your current ones. If it still does not the drive has failed and needs replacement.

Thanks Frank Z.
http://www.codebluehelp.co.cc
3868607368

Jun 29, 2009 | Computers & Internet

1 Answer

The CD Drive does not work all of the time.


Nate, How old is your laptop? From what I can find, it looks like the Optarc 5540 is indeed a DVD±R/RW/R-DL burner. It should read anything you put in. If you have the driver, I might try to reinstall that first, but if this is a fairly new system (Under warranty) I would definitely pursue a replacement.

May 08, 2009 | Computers & Internet

1 Answer

My Computer Wont Read DvD's or CDs!


Is the CD drive display in my computer? yes

then clean up your CD/DVD rom for there is dust in it, specially on the lazer lens that let the rom read the CD/DVD.

If no, then; Fix some cable connection towards your CD/DVD rom for it was lessen.

If not fix the problem verify the disc if it is readble by your Rom. Please try another disc in your Rom.

if same happen, then maybe its time for a new CD/DVD ROM.

one last try:

try your new purcahse disc in another computer that is compatible with your disc.

hope this help, melnavz

Feb 05, 2008 | Dell Dimension 3100 PC Desktop

1 Answer

My PC


Maybe your cd cannot be read anymore by your CD drive.
be sure that the cd is cleaned and no crack traces on it.
Please try another a very new CD/DVD to see if the CD drive can read.

if read then, your cd is damage. but there is some CD drive that cannot read some cd disc. You should select maybe the cd rom compatibility.

Dec 28, 2007 | Dell Dimension 4600 PC Desktop

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