FUJI E550 digital camera. Camera won't take good pictures outside. They have a very white, washed out appearance. Inside seems to be okay. All we've tried so far is to go back to factory settings. Camera used to work fine outside.
I'm not familiar with that exact camera, but buried in the cameras menus - there are various options to set the camera to such setting as auto exposure and that sort of thing. Sounds like you may have discovered that already.
In addition, some cameras offer a "white balance" setting - and that should be set on day light.
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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.
This sounds like there is an internal short which is draining the batteries as soon as you put them in. Were the cameras taken in from the cold to a warm room? that will cause internal condensation which can fry the interior. Clean out the battery compartment completely, be sure no metal is floating around in there, and be sure that you have the polarity of the batteries correct. If that doesn't help, send the camera back to Fuji if in warranty.
Try this to isolate the problem.
Switch on the camera in auto and put it into full optical zoom. Now turn the camera to face you and angle it so that you can see into the lens without reflection. On full zoom the internal lens will be right up to the outer lens. Now press the button to take a picture. You should be able to see the shutter cover the inside lens and then open again. Did it completely cover the lens? It should do. If not then you will get an over exposed picture or a picture with lines across it.
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