Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
I just got this for a Christmas Gift and it has surprisingly bad color. I am a former HP owner and you guys can't even come close to the HP quality. I have calibrated it and cleaned the heads to no avail. Is there a solution to this?? I am tempted to take it back if a solution is not forthcoming. Thank You Richard Noonan
Sorry you had trouble with the color of your images. Actually, your printer is more than capable of providing amazingly good results. Color quality is a Kodak forte.
It is hard to determine what might be happening without being able to see an image for reference. If you have any prints, I will be glad to review them for you. If you do send sample prints send them to me directly using the following address. The files will help me understand what is happening. So, if you send print samples, please include the file that was used to do the printing. You can attach an image file in your email to me.
If you are getting light colors or colors or colors that are off, I suspect a deep cleaning might help? If not then you may need a print head replacement? Seeing the samples will help sor that out. We can do that as well, if necessary.
I look forward to helping you with your issue,
the friendly Kodak guy
343 State Street
Rochester, NY 14650
Posted on Jan 06, 2009
Somehow in mfg of the printhead they got too hot in process. email or phone Kodak and go thru a test they have and Kodak will ship you a new printhead along with new color and black ink tanks by overnight air free of charge.
I also purchased a 5500 aio and had same trouble now mine prints great and I have had HP for years to me Kodak is far better quality with there pigmint based ink.
Posted on Dec 31, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 13, 2015 | Kodak EASYSHARE 5300 All-In-One InkJet...
Feb 16, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...
Oct 31, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...
Aug 11, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...
Mar 09, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...
Feb 05, 2008 | Office Equipment & Supplies
Sep 29, 2014 | Kodak EASYSHARE 5500 All-In-One InkJet...
100 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: