Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen

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Plugging in remote to usb, software won't recognize

I installed the software for my logitech harmony ONE remote, but when it gets to the part about plugging the remote to a usb port, and I do so. a pop up says to plug in the remote.It won't go any farther than that. HELP

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  • 5 more comments 
  • kpaolinelli Feb 08, 2009

    My computer not reconizing the remote and continues to tell me to plug in the USB.  

  • Anonymous Mar 01, 2009

    Same problem

  • Anonymous Mar 06, 2009

    Same Problem with me....

  • Anonymous Mar 18, 2009

    Wont connect here either.


  • Anonymous Mar 29, 2009

    same thing

  • viper0686 Apr 10, 2009

    exact same problem

  • Anonymous May 01, 2009

    Having the same issue. I even un-and reinstalled the software.

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5 Suggested Answers

  • 19 Answers

SOURCE: Logitech Harmony remote software (7.4.3) Does not start

make sure no antivirus/antispyware software is running on your computer. if that is not the problem, uninstall and reinstall the software.

Posted on Jul 08, 2008

  • 1 Answer

SOURCE: can't connect to usb port

Hi all! I had the exact same problem - the remote recognized the USB connection but my computer (MacBook with Leopard) / Logitech software did not.  I took the advice of  bfuzcsvxvgk  and it worked like a charm.  I wasn't sure what the "Home" folder that he or she referred was, so instead I entered "Logitech" into the Spotlight finder and the Logitech folder came up.  There was only one file (usblancognac.cmd) in the folder and I deleted it. After that I reopened the Harmony Remote software and it opened! THANK YOU THANK YOU THANK YOU!  Hope this helps if you are having problems!

Posted on Jan 16, 2009

  • 1 Answer

SOURCE: my harmony 1000 remote is not recognized by my mac computer

I had the same problem today on PC with the Harmony 1000. I noticed on the USB cable that mine came with it had a warning red icon (!). 1. install software then 2. plug in USB...

I didn't see this and I installed my software whilst the device was in the charging cradle with the USB cable plugged into my PC.

Before the software was installed I noticed the USB icon next to the Help on the remote screen, this dissappeared when the software finished installing the software and drivers.

I removed the remote from the cradle, pulled the battery out, unplugged the USB from the remote and computer, restarted my PC, powered on the remote, started the software on the PC and then plugged the USB into the remote and then the PC.. it was then recognized.

Posted on Apr 13, 2009

SOURCE: Harmony One USB Connection Problem on Vista PC

HI. So there are a couple of things you will have to ensure for the connectivity to be successful.


1. You are not connected to the internet via a router

2. You are not on a wireless network

3. Any firewalls on your computer are disabled

4. Your USB cable and port are good, and the remote is not connected to a USB hub but right into the compter.


Now, please do the following:


1. Uninstall the software

2. Download it again at http://logitech.com/myharmony
3. Install
4. In your computer's add/remove programs, uninstall the Logitech Desktop Messenger

5. Take out the battery, press and hold the "OFF" button, and re-insert it. The remote will display "Safe Mode"

6. Connect your remote and log in to your account

7. Click "Downloads" at the top and select "Firmware". The firmware on the remote will update.

8. Click "Replace Remote" to conduct a connectivity check.

9. Update the remote.



That should get the remote working. :)

Posted on Mar 09, 2010

SOURCE: lOGITECH harmony 510 remote has locked up-

Hi! This is a really easy problem to fix. All you need to do is update the firmware of the remote!

1. Log in to the software.
2. Click 'Downloads' at the top of the screen
3. Click 'Firmware'
4. Update the remote

And it's fixed! Enjoy :)

Posted on Mar 18, 2010

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1 Answer

Harmony One USB Connection Problem on Vista PC


HI. So there are a couple of things you will have to ensure for the connectivity to be successful.


1. You are not connected to the internet via a router

2. You are not on a wireless network

3. Any firewalls on your computer are disabled

4. Your USB cable and port are good, and the remote is not connected to a USB hub but right into the compter.


Now, please do the following:


1. Uninstall the software

2. Download it again at http://logitech.com/myharmony
3. Install
4. In your computer's add/remove programs, uninstall the Logitech Desktop Messenger

5. Take out the battery, press and hold the "OFF" button, and re-insert it. The remote will display "Safe Mode"

6. Connect your remote and log in to your account

7. Click "Downloads" at the top and select "Firmware". The firmware on the remote will update.

8. Click "Replace Remote" to conduct a connectivity check.

9. Update the remote.



That should get the remote working. :)

Mar 07, 2010 | Logitech Harmony One Advanced Universal...

1 Answer

Where do i get software update for logitech 670?


First, you´ll need to install Logitech Harmony basic software for your remote.

For Windows XP: http://www.logitech.com/index.cfm/440/377&hub=1&cl=br,pt?osid=1&file=http%3A%2F%2Fwww.logitech.com%2Fpub%2Ftechsupport%2Fharmony%2FLogitechHarmonyRemote7.7.0-WIN-x86.exe

Windows Vista: http://www.logitech.com/index.cfm/440/377&hub=1&cl=br,pt?osid=13&file=http%3A%2F%2Fwww.logitech.com%2Fpub%2Ftechsupport%2Fharmony%2FLogitechHarmonyRemote7.7.0-WIN-x86.exe

After installation, connect your remote to USB port and follow instructions to update it. There is options to update the basic software and firmware as well.

Dec 29, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Wont connect what do i do?


Hi!

I had this issue with my harmony remote and the following steps got it back up and running properly!!

1) Ensure all firewalls and antivirus programs are allowing the Harmony Remote Software to work properly.
2) Use a different UBS port/cable.
3) Use a different computer if available.
4) Try putting the Harmony Remote in safe mode. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
5) Uninstall the software from your computer.
6) Install the software from the website at www.logitech.com/myharmony.

I hope this helps!!!

-Kennedy

Dec 02, 2009 | Logitech Harmony 670 LCD Remote Control

1 Answer

I connected my Harmony 520 to my MacBook ... now what? where are the codes? Do I need a disc? because I don't have one. I have all the components info but I guess I don't know the site to go to. When I...


I can help you program your Logitech Harmony 520 remote using your MacBook.

The Logitech Harmony 520 remote control is programmed through the
Harmony Setup Software Download for MAC.

Once installed, you will simply run the software, and select the devices you would like to control from menus. The software finds the right codes for you and loads them into your remote control.

I hope that helps.
_____________________________________________
Harmony 520 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Jul 11, 2009 | Logitech Harmony 520 LCD Remote Control

2 Answers

Harmony 688 doesn't establish USB connection


Shake the remote, is it rattling? If so the usb plug on the remote has come loose from the circuit board. Very common problem with Harmony Remotes, especially if it has been dropped.

Jun 02, 2009 | Logitech Harmony 688 LCD Remote Control

1 Answer

My harmony 1000 remote is not recognized by my mac computer


I had the same problem today on PC with the Harmony 1000. I noticed on the USB cable that mine came with it had a warning red icon (!). 1. install software then 2. plug in USB...

I didn't see this and I installed my software whilst the device was in the charging cradle with the USB cable plugged into my PC.

Before the software was installed I noticed the USB icon next to the Help on the remote screen, this dissappeared when the software finished installing the software and drivers.

I removed the remote from the cradle, pulled the battery out, unplugged the USB from the remote and computer, restarted my PC, powered on the remote, started the software on the PC and then plugged the USB into the remote and then the PC.. it was then recognized.

Mar 14, 2009 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

The display on my Logitech Harmony 520 has gone out. The remote lights up and controls everything but you cant see any of the letters on the screen to know what you are selecting.


Try opening the Logitech Harmony remote software on your computer, then log in. Update the firmware. Don't plug the USB cable into the remote until you are requested to by the program. It should recognize the remote and let you know, even if the screen isn't showing anything. Try to update and see if this helps.

Mar 03, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

No idea how to setup


You need a computer with Internet and a USB cable. Download and install the software from Logitech's website, plug in the remote so the software recognizes it and from there it is about as simple as it could be.

Oct 18, 2008 | Logitech Harmony 550 Remote Control

1 Answer

Can't connect to usb port


Hi all! I had the exact same problem - the remote recognized the USB connection but my computer (MacBook with Leopard) / Logitech software did not.  I took the advice of  bfuzcsvxvgk  and it worked like a charm.  I wasn't sure what the "Home" folder that he or she referred was, so instead I entered "Logitech" into the Spotlight finder and the Logitech folder came up.  There was only one file (usblancognac.cmd) in the folder and I deleted it. After that I reopened the Harmony Remote software and it opened! THANK YOU THANK YOU THANK YOU!  Hope this helps if you are having problems!

Sep 25, 2008 | Logitech Harmony One Advanced Universal...

1 Answer

Logitech Harmony Remote


Check the batteries are OK Uninstall it's software, reboot and reinstall it. See if there's a return to default option in the software. You may have mucked things up when you tried changing the configuration. Sorry I can't give more advice I don't know the hardware at all. BMW

May 15, 2006 | Logitech Harmony 628 LCD Remote Control

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