Question about Kirby Generation 3 Bagged Upright Vacuum

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Kirby Generation 3 no power...

Kirby Generation 3, Wife was vacuming and we went to move the unit to another outlet and then it would not turn on as if power was gone. I think it could be the switch. This unit has been a workhorse for over 20 years so I am wondering if it is worth fixing or not. I'm pretty handy and would not mind taking on the repair myself but I can't seem to find detailed service manuals for this unit can any one give some ideas on what could be wrong or where to find the manuals to help fix it

Thanks in advance!

Scott

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  • jeffred3 Jan 08, 2009

    I had the same problem and did a ohms test on the cord and it was good, but unit is still dead. Would like to find on-line a service manual to troubleshoot the main switch.

  • Anonymous Jan 20, 2009

    I have the same problem - was working fine then just quit - replaced the switch - it worked for 5 minutes, shut it off - when went to use again it would not turn on.

  • Rocky
    Rocky May 11, 2010

    Before replacing the switch I'd try a new cord.

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I don't believe there are any service manuals online, as Kirby has service centers around the country. There are 3 things in the power string--on/off foot switch, the power cord, and the power assembly that the cord plugs into underneath the bag in the main part of the body. One of the problems the G3 had was where the cord plugged into the body--the assembly was a very thin plastic piece supporting the 2-prong electrical connection. This plastic piece was known for breaking, and was actually recalled back in the 90's. You can take the cord connection off and look to see if that piece is broken, then you'll have to take it in, or buy a "switch" as it's called on ebay or somewhere and replace.

Posted on Jan 28, 2009

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1 Answer

I need to replace power supply. where the cord


Greetings from GoVacuum.com,

Unfortunately there is no fuse on a Kirby Generation model. In my 10 years of repairing Kirby's as well as other vacuums I will tell you that 9 times out of 10, when a Kirby Generation doesn't turn on, it's the cord that needs to be replaced. This is by far the most common problem that we see on Kirby repairs.
The Kirby motor is very well built, and usually has a life of 30+ years (G3 is about 12-15 years now). The only other problem it could be on the Kirby would be carbon brushes, or the switch assembly.

I would first try testing the power cord, I think this will solve the problem for you. To test a cord on a Kirby Generation (all Generation models are the same machines, just different colors) first follow where the cord goes into the Kirby at the bottom. To access this cover easier, first remove the "boot" at the bottom of the outer bag. This is the plastic part at the bottom of the outer bag that connects onto the Kirby. You will see that there is a plastic cover over the cord. You will need to remove the screw that holds this cover on.
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Now after you have removed the cover, pull the plug out of the machine. Once you have the cord disconnected from the machine, you can now test it to see if there is a short somewhere in the cord. You will need to purchase an inexpensive continuity tester from Home Depot, Radio Shack or most other electronic stores. This will tell you if there is power running through the cord, or if the cord is bad. With the continuity tester, plug the cord into the wall outlet, then put the positive, and negative testing rods into the female end of the cord that plugs into the machine. You will then be able to tell if the cord has continuity going through it. The tester will indicate if there's continuity or not.
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The picture here shows that the cord is good. If your tester does not light up, or indicate that there is continuity, you'll simply just need to purchase a new cord. As I stated earlier, this is the most common reason that a Kirby won't turn on.

If however your cord tests OK, this indicates that the machine either needs a new motor (or carbon brushes in the motor) or it needs a new switch.



Chris Jones

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1 Answer

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The problem was that the piece that you connect to the wall outlet was broken. I purchased a new cord and it is working fine now. Thank you!

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Hi, Try logging your post on the Kirby Trading Forum at Kirbydirect.co.uk - you'll be sure to get a reply. John

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