Question about Samsung BlackJack II Smartphone

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My blackjack 2 just turns off

The phone will periodicaly just turn itself off for no apparent reason. I thought it was just when the battery was low, but that is not the case. Any ideas on what might cause it short of a defect?

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  • Anonymous Feb 20, 2009

    I have the same issue. My BJII will also just turn off the service and keep the phone powered on. I have not been able to find a solution for either issue.

  • Anonymous Apr 01, 2009

    I, too, have had that probem. The next symptom is for the sound files (your ringtone files) will be corrupted and the only fix is to get a new phone. Make sure you have the water damage indicator checked before you send it in or they will claim they do not have to fix it b/c of water damage but this is not the case... It will suddenly become water damaged when they receive it.

  • Anonymous May 07, 2009

    i have the same problem and just keeping the keypad locked works a bit but it still turns off even when its locked just not as much

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My blackjack2 does the same thing. The phone service just turns off automatically every now and then. It is so annoying. Except for that glitch and the fact that it likes to freeze sometimes, i love my phone. I wish these problems can solved. Do u think it might be a problem with the battery? Highly doubt that because the battery life is still long. But it is a year old and I have put the battery in the freezer several times before when i couldn't find my wall charger. I was hoping someone would tell me that yes, it could be a battery problem so that I could go ahead and buy a new battery for it.

Posted on Apr 30, 2010

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I found that when I locked the keys, it stopped shutting itself off. I guess I was hitting the power button or something. I just keep the keys locked all the time now, except when I'm using it. Hope that helps.

Posted on Jan 07, 2009

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http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=01010100&prd_mdl_cd=&prd_mdl_name=SGH-I617

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If you are out of warranty there are some options you can choose from

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2. New phone
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The external battery charger runs about 20 dollars on ebay with an extra battery.

Check out the following link to find more about these options

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This is actually a bug in the BlackJack II's firmware. If you power the BlackJack II off, but you're unable to power back on, try removing the battery for about 10 seconds, then reinsert the battery and power back on. The power button should work now.

(At the moment there's no permanent fix for this.)

Does that adequately resolve the issue?
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Thanks!
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