Question about HP DeskJet 5650 InkJet Printer

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HP5650 Deskjet Carriage Stuck

The black mechanism under the ink cartridges won't move. The black plastic square under the cartridges is stuck in the up position, and the mechanism behind it won't slide back and forward as it normally does when first turned on. The carriage just makes a tiny catching movement, as if trying to move slightly left and right, when I press the blinking down arrow (resume button) or when I first turn the printer on. I have a second HP5650 next to the problem printer so I can compare reactions when attempting fixes.

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  • sstaley Dec 29, 2008

    Thank you, Swan34. I've tried everything similar to your suggestion, and the problem is so basic that I couldn't push the cartridge by hand, no matter what. As it is, I've finally gotten the case off (in stages--what a MENSA challenge!!) and manually moved the little black mechanism back and forth under the ink cartridge holders--it was stuck for some reason. That's what allows the cartridges to move. I've plugged the printer in with the case still off, and now the carriage does move automatically. So I'll now reassemble and see if it actually works the way it's supposed to. Again, thanks--I'll let you know if this approach solved the problem.

  • sstaley Dec 29, 2008

    Oh-oh. Reassembled in stages, and tested after replacing each part of the case. Each time the carriage recycled, ending to the left side. After putting the cover back on, I tested again, and this time something strange happened. The carriage moved left, then all the way right, and I heard a click-snap sound as the carriage suddenly stopped. With that, I had no power to the machine and smelled an electrical short. I took the cover back off and examined the back of the main power board. When I plugged it back in, I found one little spot that was smoking--so the power board is now blown. Unless I can find a power board used--they're over $90 new--that's it for this printer. Thank you again for your suggestion, Swan34.

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Hello dear; open the door let cartridge move to center, then UNPLUG the power, try to push the cartridge by hand left to right just investigate see where got stuck what cause this problem I believe you can make it. still have problem let me know.

Posted on Dec 29, 2008

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Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


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    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3390949&lc=en&cc=us&dlc=en&lang=en&cc=us


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